In today’s fast-growing consumer culture, competition to catch public attention is getting fierce. Every day new products, businesses and brands are popping up; each with an arsenal of creative strategies in place to fight for, and capture the interest of millions of customers. Loyalty programmes are one such tool that has proven effective in helping businesses with customer retention. They’ve done even more for customer acquisition. Although they can offer great savings and rewards, physical loyalty cards are becoming less popular for their unfortunate tendency to take up a little too much wallet space. In September 2016, the Zapper app introduced digital loyalty cards as a solution to this dilemma. Six months in, over half a million Zapper users couldn’t be more thankful. Through the app people can now download hundreds of loyalty cards that have been made available to them by restaurants and retailers, without any unnecessary clutter. All are saved in their Zapper inbox, with the added benefit of not taking up any additional phone storage space. Zapper loyalty cards function as a form of virtual currency, allowing patrons to receive a freebie or discount voucher after a certain number of visits or cash is spent at a merchant’s business. Unlike traditional print cards that must be presented each time a user pays a bill; the Zapper app automatically detects if a customer has downloaded a loyalty card when paying a bill. “There are so many times when you are rushing to pay, or you have something more pressing on your mind, that you forget to collect your loyalty card points. Our digital cards are updated automatically, without any effort on the customer’s behalf. Once the loyalty card is completed, a voucher is immediately sent to a user’s inbox, ready to be redeemed,” said Jessica Fowlds, Marketing and Communications Manager for Zapper South Africa. For Zapper tribe members in 14 countries around the world who already use the app to pay at . . .
Dotmodus, a boutique data sciences company, has achieved the Google Cloud Partner Specialisation in Data Analytics. The accolade is a first for Dotmodus, who joins a selection of launch partners to be recognised by Google Cloud. Director, Tim Andrews says the company has been a Google Partner for five years and is extremely proud of the recognition. “To achieve the Google Cloud Partner Specialisation in Data Analytics is significant for Dotmodus. It demonstrates that we have the proficiency and proven success in specialisation and service areas on the Google Cloud Platform.,” says Andrews. Dotmodus helps companies with large quantities of data in disparate data sources process and package it into user-friendly insights. This enables business users to create value from the data within their companies. “We leverage Google Cloud Platform to assist our customers to build better businesses. Each solution is tailored to fit the respective industry, their specific workloads, size of the company and level of expertise,” explains Andrews. He says it has been a very exciting road to travel and Dotmodus is excited to continue to solve problems for customers using a combination of Google Cloud Platform’s cloud infrastructure and the intrigue and talent of its new age data sciences team. CLICK HERE to submit your press release to MyPR.co.za. . . .
iTouch Group Chief Executive elected as MEF EMEA board member Barcelona, March 01, 2017: As this year's Mobile World Congress kicks off, the telecommunications industry is abuzz with new developments, changes and predictions for the coming 12 months. Once of the primary agendas at this annual event is selecting the representatives who will stand on the Mobile Ecosystem Forum board and specifically those who will represent the EMEA (Europe, Middle East & Africa) region. A new MEF EMEA board member: Elections were held during the course of the conference and results were tallied and we at iTouch are pleased to announce that our very own Waheed Adam has been elected to stand as a board member for MEF EMEA. Waheeds' Vision: Waheed will focus efforts on engaging MNOs across Africa to tackle Fraud via MEF’s critical Messaging Initiative. He also would like to leverage i-Touch’s pan Africa agenda to strengthen MEF’s presence and value-add across the Continent. For more on Waheed and his road to MEF EMEA, board member check out the board member candidate profile here What is MEF? Established in 2000, the Mobile Ecosystem Forum is a global trade body that acts as an impartial and authoritative champion for addressing issues affecting the broadening mobile ecosystem. We provide our members with a global and cross-sector platform for networking, collaboration and advancing industry solutions. The goal is to accelerate the growth of a sustainable mobile ecosystem that drives inclusion for all and delivers trusted services that enrich the lives of consumers worldwide. What is MEF EMEA? MEF launched its EMEA chapter in Paris in November 2006 and the chapter championed vital areas of European policy, responding to EU consultations on key issues such as child safety and content online. In 2010 it opened an office in the Middle East supported by ooredoo Group and MEF Africa was launched in 2012 supported by Vodacom. The EMEA Board has . . .
New era begins focused on speed, technology innovation and growth, with added flexibility to serve expanding markets for cloud computing and mobile networking Johannesburg, South Africa (March 3, 2017) – Vertiv, the business formerly known as Emerson Network Power, has officially launched under its new branding in South Africa. Vertiv is a global provider of mission-critical infrastructure technologies for vital applications in data centers, communication networks, and commercial and industrial environments. The company, which is headquartered in Columbus, Ohio (USA), has more than 20,000 employees and 28 manufacturing and assembly facilities worldwide. Vertiv will continue to build on the broad portfolio of product and service offerings for power, thermal and IT management capabilities it previously offered as Emerson Network Power, including its industry-leading flagship brands ASCO®, Chloride®, Liebert®, NetSure™ and Trellis™. Backed by over 255 service centers worldwide, with over 3,000 service field engineers and more than 400 technical support/response people, Vertiv is able to support customers wherever they are across the globe. Giordano Albertazzi, president of Vertiv in Europe, Middle East and Africa, said “As a new, standalone company, Vertiv has the opportunity to develop the business quicker and to make strategic decisions which are focused purely on the industry we operate in. The Middle East & Africa region will continue to be a key market for us as it matures towards advanced deployments.” “We have been in South Africa for many years and as Vertiv we will continue to support the country’s evolving needs in IT and digital infrastructure” added Pierre Havenga, managing director of Vertiv in Middle East and Africa. “We thrive towards ensuring our technologies fulfill our local customer requirements to optimize their operations with the highest levels of availability and reliability in all market segments, from the public sector to . . .
The Capital Hotel Group, touted as South Africa’s fastest growing hotel group, with 10 properties in their portfolio, recently took the decision to change their data management and Point of Sale (POS) systems provider, in line with their growth plan and subsequent need for updated and advanced tools to complement their development. Enter, Ankerdata, who supply protel hotel software for hotel operators and owners in Southern Africa, and is the partner of choice to over 14 000 hotels in 70 countries. Commenting on the reasons behind the groups decision to go with the protel MPE hotel software solution from Ankerdata, CEO and founder of The Capital Hotel Group, Marc Wachsberger says, “This is our 5th system since we started in 2008 – over the years our needs have changed so it was necessary to find partners that could compliment those changes and our subsequent growth trajectory.” He found that there were marked limitations to the initial systems they employed and coupled with a lack of innovation and exorbitant fees, led them to take the decision to find a company that could overcome all those shortfalls, and in this instance, not only flexible, professional and on trend with the latest technology, but also open to tailor-made solutions. The protel MPE hotel software solution is hosted by an IT Cloud which delivers Cloud technology and local ownership bringing with it significant savings. Directors, Eben Marais and Ian Lumsden from Ankerdata, say, “You have one system which is able to manage multiple properties - protel MPE hotel software can transform a global hotel chain into a single unit. All connected hotels access the same information from a central database in real time.” Marc adds that the main reason for appointing Ankerdata was firstly to save money, “We feel that we are dealing with a company that is a bit more entrepreneurial, that have an understanding of the reality that we are an up-and-coming hotel group who might need a bit of development, . . .
Three of the best ICT students in South Africa were flown to China this week to highlight the need for a global workforce fit for a connected world. The students will pit their skills and knowledge against the best teams from around the world during a two-day ICT laboratory challenge. The team undertook a gruelling selection process to test their knowledge of IP and IT subjects, which was also entered by 7,500 ICT students around the world. Huawei, best known for its mobile phones hosted 32 teams including six overseas teams, from across the globe at the inaugural event at its Shenzhen HQ, including representatives from Western Europe, Australia, Pakistan, and Russia. The South Africa delegation will participate in an eight-hour practical challenge that rigorously tests their knowledge of routers, switching, security, WLAN, plus cloud, storage, and Big Data. The top three teams will be announced at the end, along with six of the best mentors. The students are member of the Huawei ICT Academy, a worldwide not-for-profit programme that encourages the next generation of ICT professionals for a better connected world. South Africa faces a crisis in digital skills, and is without sufficient numbers of software engineers to build a digital economy(1). Lintuo Wu, Huawei ICT Academy director, said: “The Huawei ICT Academy hopes to influence the upskilling of South Africa’s ICT workforce through educational opportunities and the creation of a better global ICT talent ecosystem.” Pallavi Malhotra, Huawei ICT Academy manager, said: “More and more university students, and those wanting to embark on an ICT career realise they need the full suite of academic knowledge and practical know-how to enter the current ICT workplace. Huawei ICT Academy qualifications provide the foundations, from routers or switching, to cloud computing, or security, to help students find those roles. We can also provide a career path for ICT professionals right up to certification, . . .
BARCELONA, SPAIN, 27 February 2017: Development in Africa has been held back by the limitations of traditional infrastructure in power and mobile networks. Rural areas are the worst affected. A case in point is Rwanda, where remote populations have not had the same opportunities and services in health, education or employment as a result of the lack of access to telecom services. Encouraging, though, is that Rwanda is a country that has demonstrated its understanding of the benefit of connectivity, in particular as regards social and economic growth. According to Dr. Vanu Bose, President and CEO of Vanu, Inc., “Rwanda is the leading country in Africa in terms of their vision for the use and deployment of Information and Communications Technologies, and they want no citizen to be left behind.” Through its innovative approach to finding technology solutions, Vanu Inc. USA has established a subsidiary, Vanu Rwanda, which has deployed a solution that provides remote populations with the same levels of connectivity enjoyed by citizens in the world’s most developed markets. To date there are ten sites on air and, by the end of 2017, there will be a total of 376 sites covering approximately one million people in unserved areas of rural Rwanda. With Vanu Inc’s service, Rwanda will be the most connected country in Africa. Providing connectivity in rural areas is challenging. But Vanu, an innovator in cellular networks, has developed a technical and business model which addresses the challenges of sustainably delivering connectivity to remote areas. Vanu has licensed spectrum from the Rwanda Utilities and Regulatory Organization to provide 100% solar enabled wholesale services to mobile network operators seeking to deliver services directly to hard-to-reach consumers. These innovations make it viable for Vanu Rwanda to support people who spend less than one dollar a month on mobile services. The first operator to use the Vanu service is Airtel Rwanda. Commenting on the . . .
Samsung Wins Three Product of the Year Awards Company comes out tops in the television, wearables and mobile phone categories JOHANNESBURG, South Africa – 27 February, 2017 – Samsung Electronics South Africa is proud to announce that it has received three ‘Product of the Year 2017’ awards in various categories. The Product of the Year (PoY) survey is the world’s largest consumer-voted awards, established 25 years ago in France and operates in 37 countries. The purpose of the PoY Awards is to guide consumers to the best products in their market and reward manufacturers for quality and innovation. In South Africa, the PoY seal is backed by the votes of 5,000 consumers. Winners are chosen in its respective category through a nationally representative online study conducted by Nielsen. Winning products also receive the right to feature the PoY seal for one year, showing the product’s leadership position among consumers. The awards were given to those Samsung products that users felt embodied and excellence in their particular categories. Samsung SUHD TV received the Television category award, Samsung’s Gear VR was voted Product of the Year 2017 in the Wearables category and the Galaxy S7 Edge top honours in the Mobile Phone category. “Samsung is thrilled to receive the accolades, as they reinforce our commitment to adding value and leading the way in innovation and technology development. As these result are the voice of the consumer, the outcomes inspire us to continue to deliver ground-breaking products and solutions that meet the needs of our users,” says Michelle Potgieter, Director of Brand and Product Marketing and Communications at Samsung South Africa. Product of the Year South Africa (POYSA) as an organisation promotes, recognises and celebrates innovation in consumer science and measures winners against strict criteria. Dedicated to helping consumers identify exceptional leading-edge products, the PoY ratings are polled from a base of over 5 000 local . . .
Fourways Air-conditioning Opens Warehouse, Showroom and Training Facility New location to boost skills, stock control and product delivery JOHANNESBURG, South Africa – 27 February, 2017 – Samsung South Africa’s biggest distributor of air-conditioning products and solutions, Fourways Air-conditioning, has taken its customer service offering to greater heights with the opening of a massive 4 200m² warehouse and training facility in Honeydew, Johannesburg. The new building allows the company to house all its operations under one roof, facilitating enhanced stock control and product delivery. In addition, the new premises incorporate a showroom to display the latest Samsung innovations in air-conditioning. Says Michael McKechnie, Director: Digital Appliances at Samsung, “We take great pride in our innovative, world-class Digital Air Solutions, featuring design and technology that improves lives. Equally important is the building and growing of strong relationships with partners such as Fourways Air-conditioning, in order to mutually succeed and grow in the exciting, unique South African landscape.” Fourways Air-conditioning has been in operation for nearly 20 years and offers branches not only in Johannesburg, but in Cape Town, Somerset West, Durban, Port Elizabeth and Pretoria. A new branch is planned for Bloemfontein, after which the organisation aims to expand its operations into other territories, including Nelspruit. “Fourways Air-conditioning has experienced considerable growth over each year of its existence. This is the result of fast, on-the-spot service to installers, long-term parts and service back-up to its customers and a successful on-going partnership with Samsung,” says Managing Director of Fourways Air-conditioning, Richard Perry. “We are excited, as the new facility will offer us the ability to provide both theoretical and practical training. This means our dealers can send staff to our building to receive classroom tutoring which is . . .
Samsung’s Exynos Processors Selected to Revolutionise Audi’s Next-Generation In-Vehicle Infotainment Advanced semi-conductors satisfy the highest standards in robustness, performance and quality JOHANNESBURG, South Africa – 24 February, 2017 – Samsung Electronics Co., Ltd., a world leader in advanced semiconductor technology, has announced its participation in the Audi Progressive Semi-Conductor Programme (PSCP). Samsung will participate as a partner supplier of Exynos processors, its own System-on-Chip (SoC) solution, for Audi’s In Vehicle Infotainment (IVI) system. Audi’s PSCP was first initiated in 2010, with the aim of quickly implementing the latest technologies that satisfy the highest standards in robustness, performance and quality for automobiles. As a key partner, Samsung will be supplying its flagship Exynos processors for Audi’s next-generation IVI system. “With Exynos processors, Samsung has proven its technology leadership in performance, reliability and innovative packaging solutions. Through the PSCP, Samsung and Audi will work together to deliver the best in-vehicle infotainment experience, at the automotive quality level expected from the Audi brand,” says Michelle Potgieter, Director: Brand and Product Marketing and Communications at Samsung South Africa. With multiple OS and multi-display support, the flagship Exynos processors can operate up to four different domains and displays stationed in the vehicle at once. Exynos processors' powerful computing and graphic processing performance delivers highly graphical user interface on displays for deeper user engagement. Since 2010, Samsung’s Exynos processors have powered the highest performing smart devices, ranging from smartphones and laptops to navigation systems, delivering the ultimate experiences to consumers. Through the adoption of advanced technology and optimisation for automobiles, Samsung is committed to delivering top-of-the-line performance, for a safer and more . . .