JOHANNESBURG, South Africa – July 31, 2014 – Samsung Electronics South Africa has announced local availability of the Samsung GALAXY Tab4, which delivers performance and design quality at an attractive price point, further establishing Samsung’s position in the tablet category. This latest addition to the tablet category is backed by revolutionary technology that ensures high-level performance with a new fresh design that adds a touch of elegance to the range. The GALAXY Tab4 is slimmer, lighter and more powerful, combining affordability without sacrificing performance. The high-resolution display with a 16:10 ratio is ideal for movie and gaming enthusiasts, while the multitasking capabilities and easy sharing features make the GALAXY Tab4 a great fit for both consumers and business users. The GALAXY Tab4 was designed with the modern user in mind – one solution to address all aspects of daily life. It is compatible with other Samsung devices, such as televisions, smartphones and the GEAR Fit and is fine-tuned to work seamlessly across them all. Designed with the whole family in mind, the GALAXY Tab4 offers endless entertainment options. The new Multi User Mode, brilliant vivid HD display and lightweight body make this tablet easy to use and difficult to put down. “The new GALAXY Tab4 is available in either a 7 or 10.1 inch display boasting a rich range of capabilities,” says Craige Fleischer, Director of Mobile Communications at Samsung Electronics SA. “With up to eight user profiles available on the device, everyone in the household can have a personalised tablet experience with their own music, games, apps and photos. It’s the best way to keep everything organised and make sure your personal info stays private.” Some of the enhanced features of the GALAXY Tab4 are the quad core processor, true high-definition screens, increased memory, apps and the inclusion of the Android KitKat operating system, offering new android features and quicker . . .
Launched two years ago, the Africa Cloud eXchange (ACX) from Teraco Data Centre Environments now provides access to 54 African countries via local and global carriers. ACX aims to provide a secure data centre environment for cloud providers to colocate and onward distribute their service offerings to the rest of Africa. Through Africa’s largest internet exchange, NAPAfrica, global partners have access to key content from local and international content providers. With the deployment of a single cable within the data centre they can now distribute throughout Africa at low latency and high availability. Cloud services providers can also effectively share and sell cloud services to an extensive client base from a single distribution point within the data centre facility. “The tremendous growth that Teraco Data Centre Environments has experienced in the last year, makes it a true telecommunications hub and a low risk entry point into Africa,” says Lex van Wyk, CEO of Teraco Data Centre Environments. According to industry analyst reports, the ICT landscape in Africa is growing and there are a myriad of business opportunities for IT services. Key drivers for this growth includes major infrastructure projects, growth in financial services and an increase in governments’ spend on for example transport, infrastructure and citizen centric services. South Africa has also recently been ranked as a leading emerging economy on the African continent with the 15th largest telco market globally and the 2nd fastest growing cloud market in EMEA. “By nature, cloud providers are continuously exploring new markets for IT services and view an increase of their overall performance as a competitive advantage. For these companies it makes business sense to colocate at Teraco. We have a growing footprint, high network density and an excellent track record,” says Van Wyk. The philosophy of ACX is to enable colocation clients to share and interconnect with other cloud providers . . .
While the past decade has been known for its technology-evolution and increased pace of business, it has not quite achieved its focus and success in terms of customer centricity. Quinton Pienaar, CEO of Agilitude, Africa’s first Salesforce.com reseller, says that this is not entirely the issue of focus but also the ever-changing technology landscape “Today’s technology allows customer facing teams to create and deploy customer journeys based on rich customer insights. This results in a one to one customer connection and creates closer, long lasting relationships with customers.” Pienaar says that according to a Customer 2020 report, customer experience will overtake price and product as the key brand differentiator: “This means that businesses have to start now to embed a customer centric methodology into its overall approach if they want to succeed.” Cloud, Mobile Big-data and most recently the Internet of Things (IoT) has dramatically impacted both technology and customer service with its rapid evolution. The continued growth and adoption of these trends is significantly changing the way we interact and this means is that customers will continue to evolve and mature, having many more avenues to find the service they want.” While he says this is a potential threat, it is also a very big opportunity. “The time is now for customers to pursue a customer-centric culture. By creating value out of the data and proactively defining the desired needs of the customer, a business is more likely to succeed.” Agilitude has key partnerships with leading customer-centric brands such as Salesforce.com, Zuora and Informatica. Pienaar says that his team helps customers find new ways to interact with clients: “We know that customer experience is a major driver in buying decisions and focus entirely on helping customers better understand their journey and as a result, their needs.” Renowned Author, Wally Lamb, says that ‘the seeker embarks on a journey to find what he . . .
Located in North West Province, the ORBIT TVET College is leading the way by becoming the first establishment of its kind to upgrade to the most recent version of an organisational management solution which is widely used by educational institutions across the country. By moving to Adapt IT’s ITS Integrator 3, the College stands to improve its administration with extensive self-service functionality, improved automation and better record keeping. ORBIT is a leading Technical and Vocational Training (TVET) College offering a wide range of Vocational and Occupational Programmes. These programmes are designed to empower each student with the necessary skills for a successful career and professional life. Students are exposed to a stimulating learning environment across the three Campuses, located in Brits, Mankwe and Rustenburg. Adapt IT’s ITS Integrator 3 is a complete, modular software solution suitable for small, medium and large institutions, supplied and supported by Adapt IT. It provides the necessary functionality to enable integrated back-office, as well as self-service functions for students and staff, meeting the demands of complex organisations without requiring endless implementation and upgrade projects. According to Dr Joe Viljoen, ORBIT Data and Information Manager, the upgrade from an earlier version of ITS Integrator is expected to deliver considerable benefits thanks to technology advances and the growing trend of allowing staff and students to ‘self-service’. “ITS Integrator 3 introduces more automation of administrative tasks, enhanced self-service functionality for many functions and improved reporting capabilities,” he confirms. By automating processes that previously required manual intervention and record keeping outside the system, administration is considerably eased, while data accuracy is improved as information doesn’t have to be rekeyed. “New self-service functionality with the associated workflow routing delivers an . . .
JOHANNESBURG, South Africa – July 24, 2014 – Samsung Electronics, a leader in the global Large Format Display (LFD) market for five consecutive years, has become the official provider for smart display solutions to Carnival City Hotel and Entertainment Complex, in the east of Johannesburg. Carnival City has invested in more than 50 Samsung LFD screens, combination of 32 and 40 inch screens - this agreement will ensure that guests are provided with dynamic information through increased visual communication. The 40 inch screens will be used for the casino floor to deliver customised content to the gaming public. These units will be strategically positioned across the gaming floor to allow visible access to the information being delivered. The 32 inch units will be used to display slot machine data and will be situated at the end of the slot machine banks. “Samsung Electronics is committed to delighting customers with enhanced visual displays. We want to bring change and excitement to the market through innovations that provide the most intuitive and immersive viewing experiences available,” says Mike van Lier, Divisional Head of Enterprise Business Team (EBT) at Samsung Electronics SA. Carnival City Management says, “We have chosen Samsung because the company delivers world-class, innovative technology and is a brand that embodies trust and reliability. The product will enable us to effectively communicate with our guests in a way that is inspiring and that will enhance their gaming experience.” Digital signage is emerging rapidly as a viable and effective communication tool, with the digital signage market expected to grow by over 20 percent annually through to 2017. Samsung’s LFDs, combined with MagicInfo Software Solutions, make it possible for companies to engage in a life-like manner. The solution for Carnival City is unique as it allows direct delivery to the screens using the System on Chip (SOC) functionality. It is streamlined and delivered . . .
JOHANNESBURG, South Africa – July 21, 2014 – Samsung Electronics, the world leader in advanced memory technology, has announced the local availability of the Samsung Solid State Drive (SSD) 840 EVO. The product is the company’s new addition to its line-up of superior SSDs, aimed at enhancing the consumer’s PC experience. "The new SSD line-up, offering up to 1TB of memory and an optimised software tool, ensures consumers can enjoy high storage volume and improved speed,” says Mike Van Lier, Divisional Head of Enterprise Business Team (EBT) at Samsung Electronics SA. With the shift of hard disk drives moving to solid state drives (SSDs) as technology advances, it really becomes a question of which SSD to choose. Innovation and technology have been forged to create a product that offers superior performance and with a slew of powerful and unique features, making it the best option for consumers’ and their PC upgrade needs. “Combining the best SSD technologies, 840 EVO delivers excellent capabilities to change everyday PC usage. It comes with a stylish design, high reliability consumers can count on and useful features to assist users to optimally make use of the device. The new Samsung SSD combines the finest hardware components and will give customers the all-in-one result with top-notch operations they demand,” says Van Lier. “At Samsung, we use the best quality NAND flash memory chips from our own manufacturing lines for SSDs. Memory chips with the highest quality and greatest longevity potential are selected for SSDs, the most demanding of memory applications. With all the components, including controllers and DRAM produced by Samsung, the quality of Samsung’s SSD is assured. Advanced new firmware that optimises how the components go together enables Samsung to serve up the right combination of performance and reliability.” Van Lier also highlights the following as key features of the new technology: • The SSD 840 EVO is significantly faster than . . .
The Impactful Evolution of the Television Transformative designs and technology ensures for a fully integrated experience JOHANNESBURG, South Africa – July 18, 2014 – The television has become a staple of the home since it was first introduced commercially, with more than 10.5 million households in South Africa owning one.* The last few years have seen some major developments in its evolution, with the introduction of transformative designs and technology, meaning the device now offers a fully integrated experience. The box itself dates back to 1831 when the application that would make it possible to transmit images electronically was invented. However, while the term first came into use in 1900 it took 28 years before the first set was sold commercially. Below is an overview of how this popular device has changed over the decades. TV screen evolution A key feature in the evolution of the TV is the screen itself. Towards the end of the nineties the Cathode Ray Tube began to be replaced by innovations such as Digital Light Processing, Liquid Crystal on Silicon, and Plasma Display Panel. Previously used in computer monitors, Liquid Crystal Display (LCD) meant that bigger screens were suddenly accessible to more consumers and by 2007 they were the best-selling TVs in the world. “During the 1900s and the 2000s Samsung began to invest heavily in research and development and this culture of innovation resulted in the introduction of the world’s largest LCD television at 30 inches,” says Ansgar Pabst, Business Lead for TV/AV, Samsung Electronics SA. The introduction of Light Emitting Display (LED) and Organic Light Emitting Display (OLED) drastically improved screen quality, while today Plasma and LED is gradually giving way to UHD resolution. Samsung entered the Korean market with its first television, the P3202, in 1978 and started exporting millions of televisions by the early 1980s. Samsung also developed the first series of digital . . .
NAPAfrica, Africa’s most successful neutral peering exchange has reached a record-breaking peak of 15Gbps, making it the largest Internet Exchange Point (IXP) in Africa. NAPAfrica is housed within each of Teraco’s vendor neutral data centre facilities in sub-Saharan Africa. Michele McCann, business development manager for NAPAfrica says that the growth of this African IXP has been nothing short of phenomenal: “It was launched in March 2012, and by December 2013 traffic was peaking at 5Gbps. In a little over two years, NAPAfrica has outperformed other leading IXPs by achieving double-digit growth. This rapid adoption by the market proves that peering exchanges are a much needed facility in the African Internet ecosystem.” She says that peering in Africa not only makes the Internet more affordable, but that IXPs play a key role in advancing the development of the Internet ecosystem. “IXPs such as NAPAfrica help to deliver a lower cost and superior usage experience for the consumer, which in turn drives demand for the industry as a whole.” “Peering is not new,” reminds McCann. The practice of ISPs, backbone providers and content providers exchanging traffic directly - either for money or for free - has been in existence for many years. “This interconnection and exchange encourages the local routing of domestic or regional traffic and in doing so, reduces costs and improves performance. In reaching 15Gbps, NAPAfrica has just proven yet again that the IXP model works and makes a positive contribution to the Internet economy of Africa.” The role of the IXP in Africa will continue to grow in importance as the Internet increasingly globalises and interconnection between networks, content providers and users become even more critical: “Consumer demand for services with increased bandwidth requirements will continue to surge with lower tolerance levels for latency,” says McCann. The reason for the growth of IXPs such as NAPAfrica mirrors that of more developed . . .
The 2014 annual ICT Skills Survey, which officially kicked off in June is continuing apace as ICT practitioners and employers are encouraged to take part in the 6th edition of this highly-regarded evaluation of skills requirements and skills acquisition in the ICT sector in South Africa. The Joburg Centre for Software Engineering (JCSE) – a University of Witwatersrand partnership with government and industry – in conjunction with ITWeb and with the support of the Institute of Information Technology Professionals SA, the Information Technology Association and Eduflex's Virtual Assessor survey application, aim to ensure this year’s survey is the most comprehensive to date. In order to guarantee the continued success of the Skills Survey, manager of the JCSE’s Applied Research Unit, Adrian Schofield calls on more industry players to participate in the survey and contribute to helping policy and decision-makers who are working to close the skills gap in SA. “The debate around the skills needed to create, implement, support and use ICTs is global and perennial. Innovation and commoditisation of technology and the consumerisation and proliferation of devices ensure that the employers and practitioners in the sector must invest in skills and skills updates on a continuous basis,” says Schofield. Concerns around South Africa’s ICT skills shortage are not new and Schofield maintains that participation in this year’s Skills Survey is a fitting opportunity for the industry to help address the challenges facing the sector. In 2012, the United Nations Conference on Trade & Development and Innovation Report identified South Africa as a source of high technology for other developing economies. However, data also showed South Africa to be falling behind its peers in the percentage that technology represents of total exports. The report attributed undeveloped skills as a major reason for the disparity. Schofield explains that the ICT sector currently grapples with . . .
JOHANNESBURG, South Africa – July 15, 2014 – Refrigerators are a long-term purchase yet unlike many other major home appliances, often the decision is one that consumers make without fully comparing the benefits between the options that are available. According to Rajan Gungiah, Business Leader for Digital Appliances at Samsung Electronics SA, the modern refrigerator should address a family’s unique needs. “In recent years, the traditional refrigerator has been reinvented and is now far more than a convenient home appliance pushed into a corner. These now make a home décor statement, incorporating a wide variety of smart features and trendy designs.” “Which particular model works best often comes down to size, style, budget and energy efficiency. Start by assessing what is needed before committing to a purchase. Don’t base the decision solely on the exterior design of a refrigerator. Instead, consider the family’s shopping, eating and cleaning habits to ensure the best choice.” “Samsung creates innovative refrigerators through its understanding of human behaviour and develops new ways to make everyday life extraordinary. We offer a diverse range of options which fit perfectly in the various life stages of consumers, from single households to families,” says Gungiah. He highlights the following “need to know” tips to consider when buying and using a refrigerator: Choose an intelligent design Seek out smart design features such as high-efficiency LED lighting, which illuminates everything in your fridge and freezer compartments, in order to easily identify the food you need. It utilises 10 times less heat than regular light bulbs, leaving food unaffected by temperature swings and incorporates power-saving, eco-technology that consumes 20 times less power than conventional light bulbs, while lasting twice as long, saving you money. If one has small children, a stain- and fingerprint-resistant metallic or stainless finish may be more suitable. It is . . .