A great deal has been said about cloud computing – although companies still have a limited understanding of what it is and how it impacts their business. Simply put, the cloud is a set of services and technologies that enable the delivery of computing services over the Internet in real-time, allowing end-users instant access to data and applications from any device with Internet access. “It is generally accepted that there are three different types of cloud: public, hybrid and private. This has several implications, particularly when it comes to implementing PBX systems in your organisation where the need for security and cost effectiveness is crucial,” says Rob Lith, Director of Connection Telecom. As you move towards a cloud-based PBX system, a question you will need to consider is which option would work best for you: Public Cloud Public cloud applications exist in off-site data centres owned by a service provider. In our experience, a large number of smaller customers, representing a comparatively small number of extensions, favour public solutions. The benefits to your business are that it is easy and economical to set-up; it is flexible and scalable and you only pay for what you use. The main pitfall being that you are completely reliant on your service provider. Private Cloud Private cloud solutions remain in customer-owned data centres, hosted by the customer or the service provider, on- or off-site. Large companies prefer private cloud because it allows them to leverage their considerable investments in high-end network and data resources and equipment, thus retaining control over the running and support of their deployments. The private cloud option takes costly and time-consuming installations, but it provides a sense of security and control. Hybrid Cloud Hybrid implementations reside in customer-owned data centres, and calls are carried out over a virtual private network via a public switch. Hybrid installations are used by a small but . . .
“Cloud-based communications has clear benefits, but whether those benefits will accrue to your organisation depends on a number of factors,” says Rob Lith, Director of Connection Telecom. “If your enterprise answers to any of the questions in the checklist below, you may be in the market for a hosted PBX.” Are you likely to expand? Entities with significant potential for branch-like expansion – such as a medium-to-large-footprint bank, a retail chain or a service station franchise – can derive the most value from cloud telephony. Every time a new branch of franchisee comes on-line, the expense of an on-site PBX has real potential to sink the business case. With cloud, the franchisor or corporate head office can offer hosted telephony into the bargain, significantly lowering the entry barrier for local businesses. In addition, this model of telephony is much easier to roll out and manage for uptime, and the “on-net” savings possible with cloud further lift the business case.* Are your employees mobile? Is a significant portion of your workforce mobile, either by virtue of being constantly on the road or remotely stationed? A cloud communications configuration can provide satellite working units with full enterprise collaboration and unified communications at low cost. Even user administration tasks can easily be done via Web portal, from any operating platform (device). Do you need flexible communications capacity? Cloud computing operates on a “virtualised” design principle, where physical separations between resources like disk drives or servers are irrelevant – all the computing power represented by these resources are pooled together in an amorphous “cloud” of divisible capacity. In such a scenario, you’re not bound by the limitations or excess capacity of discrete servers; you can simply procure just enough virtual capacity for your use in any given month (or shorter time increments). This makes sense for campaign call centres or varying seasonal . . .
Sub Saharan distributor of Progress Software, AIGS, has announced that they will be launching the Corticon Business Rules Management System in October 2012. Corticon enables organisations to make better, faster decisions by automating business rules and is used by over 450 customers to automate their most complex decisions processes – reducing development and change cycles by 90%. “Corticon empowers organisations to improve productivity and customer service through its agility, allowing businesses in volatile markets to adapt quickly to changing market conditions,” says Premie Naicker, Chief Operating Officer of AIGS. “What makes the product particularly powerful though is that it empowers businesses to manage the rules themselves – even complex algorithms – which eliminates the typical IT bottleneck. It’s particularly well-suited to industries that have a vast number of processes and products.” The event will include the presentation of both local and international case studies, an interactive live demonstration and an examination of both complex and simple rules. The event will start at 08.30 on the 18th October. Those wishing to attend can register on www.aigs.co.za or contact email@example.com for further information. More Info: http://www.aigs.co.za Author: Estelle Nagel from DUO Marketing. Originally distributed by MyPR.co.za. No of Images Uploaded: None To gain access to None image/s please Like, Tweet or +1 this article: . . .
One of South Africa’s quietest tech success stories is a seven-person business that’s gone from startup to profitability in just four years – without ever marketing itself or taking a cent of outside financing. In the process, mobile social network 2go has come to dominate the Nigerian market, where it has over nine million active users – several million more than Facebook. The secret, says director Peter Lockhart, has been balancing a tight focus on what 2go’s users really want – a cheap, easy way to chat and socialise using their mobile phones – with the deep technical expertise needed to deliver that experience across thousands of different devices. “Building mobile technology for an African market is tough,” says Lockhart. “Data and SMS are expensive, and our users are price sensitive and savvy. That means we have to deliver an application that uses the absolute minimum of system resources and bandwidth. Our response has been to develop proprietary communications protocols and compression algorithms that minimise the app’s data usage.” The 2go team has also cracked the technical challenge of producing an app that works equally well on all of the myriad feature phones that still dominate the African market. “It’s much, much harder to develop for feature phones than for smartphones,” says Lockhart, “partly because there is such a variety of platforms and operating systems. You need deep technical knowledge. This technical knowledge also extends to our ability to scale the back-end in a very resource efficient manner.” The fact that 2go works well on many handsets has been critical to the viral spread of the app, says Lockhart, adding “feature phones aren’t going away any time soon. Projections from Informa indicate that non-smart phones will still comprise 85% of the African handset market in 2015.” 2go has resisted the tempation to bloat its app with added features, adds Lockhart. “Our users log in and out quickly, several times a day – they want . . .
MIAMI - Thursday, September 20th 2012 GoComb.com™ (www.gocomb.com) the recently launched search engine, has announced a new free email feature—GoComb Mail—that protects consumer privacy. Launched two weeks ago by Go Comb, Inc., a technology company specializing in the development of Internet-based applications, communications, services and accessories, GoComb.com has already had thousands of users. The addition of the free email feature is expected to drive that number higher. “When we first introduced GoComb.com, we emphasized that it provides comprehensive global search results without storing personal data, unlike the older search engines in the industry,” said Isaac Daniel, CEO of the Isaac Daniel Group (IDG), which is managing Go Comb, Inc. “With GoComb Mail, we take that privacy protection one step further.” According to Daniel, a recognized leader in emerging technologies whose GPS sneakers gained worldwide attention when they were launched in 2007, GoComb Mail: Won’t archive users’ emails Won’t ‘data mine’ consumers’ searches Will automatically delete junk email “While GoComb Mail users obviously can save their own email correspondence, they can rest assured that we will not have access to them,” Daniel emphasized. “Also, because users’ searches are private, we won’t do what is known as ‘data mining.’ The older search engine companies look at what consumers search for—they mine their data—and then direct the appropriate advertisers to them unsolicited. That will not happen with GoComb.com or GoComb Mail. For us, consumer privacy is the most important part of our services.” More Info: http://www.me-newswire.net/news/6065/en Author: africa Biz from . Originally distributed by MyPR.co.za. No of Images Uploaded: One To gain access to One image/s please Like, Tweet or +1 this article: [l2g] Images: [/l2g] . . .
LONDON - Tuesday, September 18th 2012 -- Microgen PLC (LSE:MCGN), whose software is used by leading global banks and digital media providers, today announced that RM plc (LSE : RM.) used Microgen Aptitude in the development of the back-office processing solution for RM Books, the first ebooks system designed specifically for schools. In this project, RM used its detailed domain knowledge of the education market to address the obstacles to ebook adoption in schools and leveraged the Microgen Aptitude application development platform to quickly and cost-efficiently develop the new solution. Microgen Aptitude provided a development platform on which the back-office functions of the new system could be rapidly developed. Microgen Aptitude is used to process data from a multitude of publishers’ book catalogues, calculate pricing, manage customer data such as purchasing history and sales credits, and track the royalties payable on the content licensed as part of an ebook rental or purchase. Microgen Aptitude is used by some of the world’s leading digital media companies to manage the complexities of such applications and process the large transaction volumes often associated with these solutions. “In launching RM Books it was important that we were able to develop it quickly and efficiently. The Aptitude product provides an enterprise development platform that allows effective collaboration between the business and the development team enabling significant efficiencies to be gained during the development process,” stated Dave Pearson, Director of Product Marketing, RM; “We are also confident that the high transaction processing capability of the product will allow us to scale the service in the future.” “Many existing media providers struggle to deliver new innovative digital services because traditional application development approaches require enterprises to install expensive software and associated development teams. This approach is cost restrictive and . . .
Viber Unveils Simultaneous Expansion to Three New Platforms, Brings Voice Calling to Windows Phone Version, and Adds Localization to iPhone App Viber, the leading mobile communications platform offering free HD-quality phone calls and text and photo messages, announces today that it has surpassed the 100 million users milestone across the multiple phone platforms that it supports. Additionally, the company unveiled that it is simultaneously releasing three new messaging versions of its application for popular phone platforms and is adding free HD-quality phone calls and group messaging to the Nokia Windows Phone 7 version of the app. This expansion will allow hundreds of millions of users to gain access to free communications via Viber. Nokia S40, Symbian and Bada Platforms The new version features Viber’s popular text messaging service. The app is being released to the popular S40, Symbian and Bada platforms that power hundreds of millions of mobile devices around the world. More than 1.5 billion phones using the Nokia S40 platform have been sold since the platform was first released. These new platforms represent a huge and untapped market for Viber and allow the startup to provide even more people with the ability to communicate freely. Viber for Windows Phone 7 on Nokia Devices Viber is also releasing a completely new version for Nokia Lumia phones running the Windows Phone 7 platform. Viber now offers Nokia Windows Phone 7 users free HD-quality phone calls and group messaging in addition to free text and photo messages. This version was developed in partnership with Nokia and is currently available exclusively on Nokia Lumia phones. “We are committed to our users and to our mission – to let people all over the world connect freely,” said Talmon Marco, CEO of Viber Media. “By adding the S40, Symbian and Bada platforms to our list of supported mobile OSs, we are expanding the community of individuals who can communicate for free, no matter what . . .
Johannesburg, South Africa– 23 August 2012 Johannesburg based 1toGo Mobile (www.1togo.net) has announced its mobile Cloud unified communications service with IP PBX for SMEs and other business users. 1toGo Mobile allows businesses to improve their business processes and productivity by offering their employees access to multiple communication and collaboration services including an IP PBX with IVR. 1toGo Mobile's services include HD voice and video calling/conferencing, instant messaging/presence, presentation sharing/Web conferencing, mobile push email, calendaring, address books and file storage as well as CRM and social media integration. These services are accessible on multiple devices such as Android phones/tablets and iPhones/iPads as well as PCs and Macs whether users are in the office, on the road or on the other side of the world. Because 1toGo Mobile's services are hosted in the Cloud, businesses can access services over their preferred networks and easily add or remove users as they require. Furthermore, because the services are packaged in a single bundle, businesses can try out or implement additional features whenever they wish without having to upgrade user accounts. This is ideal for businesses who might not wish to use the 1toGo Mobile IP PBX functionality initially because their existing PABXs have not yet reached end of life yet they wish to 'mobile enable' their existing telephone systems. "This is unlike some Cloud services which only provide IP PBX functionality or require users to upgrade their accounts to access high end features like conferencing or IP PBX" says Nigel Sinclair Thomson, CEO of 1toGo Mobile. "In addition, 1toGo Mobile makes it easy for users to access a single version of their information in the Cloud across multiple devices as well as enjoy the professionalism of a single address for all their services instead of having to use separate solutions each with their own interface and address". 1toGo Mobile is . . .
When the CPA took effect on 1 April 2011, the fanfare around the provision in the Act meant that there was a noticeable attempt at compliance by advertisers with its privacy provisions. However, more than a year later it seems that offenders need to be reminded of the requirements in legislation that govern unsolicited commercial messages (spam). With the PPI Bill due to be enacted soon, the legislation prohibiting this practice is thankfully once again receiving attention. “In this regard, offenders should note that the legal landscape for spamming, while being consistent with provisions that have already been in place under the ECT Act for some time, looks set to become more rigorous. There is every indication from policy makers and government that compliance with the CPA and the PPI Bill, when it is eventually enacted, will be far more vigorously enforced,” notes Nick Altini, director and national head of the Competition and Regulatory practice at Cliffe Dekker Hofmeyr. “The Electronic Communications and Transactions Act, 2002 (ECT Act) was ground-breaking in that, for the first time, the legislature addressed the issue of spam, or unwanted unsolicited commercial electronic communications. The ECT Act prescribes that, in the case of electronic unsolicited messages, such as spam emails and SMSes, the sender must include in the message an option for the consumer to cancel their subscription to the mailing list - in other words, to opt out. In addition, the ECT Act provides that, if the consumer requests it, the parties sending the message must disclose the source from which that person obtained the consumer's personal information,” he explains. Altini says that failure to comply with these provisions actually constitutes a criminal offence. “The CPA went further by providing very consumer the right not only to ask direct marketers to desist from engaging in any direct marketing practice (whether electronic or otherwise), but also to pre-emptively block . . .
Gartner Symposium to focus on meeting the challenges of extreme information management The 2012 Gartner Symposium/ITxpo, to be held at the Cape Town International Convention Centre from August 28-30, will once again bring together top IT leaders to deepen their understanding and sharpen their skills. “The theme this year is Focus, Connect, Lead,” says Tom Scholtz of Gartner. “Extreme information management presents CIOs with a whole new set of challenges – and also the opportunity to deepen their leadership. The agenda at this year’s Symposium will help IT leaders look at the real issues, what opportunities there are to connect applications with business and stakeholders, and how they can take a lead in transforming IT in business.” Tina Nunno, Gartner Vice President and Research Director in the US-based CIO Research Group, will give a series of presentations on how CIOs can navigate complex decisions and sensitive organisational politics, as well as on management issues like working with the board of directors, executive communication strategies, change leadership and governance strategies. BRICS expert Partha Iyengar will discuss how local CIOs can help their organisations exploit the opportunities that come with South Africa’s entry into the community, Daryl Plummer will reveal trends in cloud computing and Andy Kyte will discuss application management and overhaul. The special guest speaker is Dr Jasper Horrell, the manager of Science Computing and Innovation for the Square Kilometre Array (SKA) project. “This year there are five tracks and over 50 presentations from 18 acknowledged global thought leaders,” says Gartner Africa MD Rene Jacobs. “It’s a once-a-year opportunity to catch up with the latest thinking, network, share ideas and gain new insights. It’s the one event of the year that no IT leader can afford to miss.” For more information and a full agenda, please visit http://www.gartner.co.za. About Gartner Gartner, Inc. (NYSE: . . .