True to its payoff line: First In Car Hire, First In Service, First Car Rental has won 1st place at the highly-regarded South African Service Awards in the Travel and Related Services category beating all of its car hire competitors in South Africa. The South African Service Awards are the premier customer-driven service awards in South Africa. The gold award was officially announced at South African Service Awards ceremony being held in Johannesburg on the 1st March 2013. First Car Rental achieved an overall service rating average of 89.72% from its customers whilst the car rental industry average overall scored 81.66%. In the Travel and related services – Car Hire - category, the final audited results were: • 1st Place – First Car Rental • 2nd Place – Avis Rent a Car • Excellent Customer Service: Tempest Car Hire • Excellent Customer Service: Europcar Says Melissa Storey, Executive Head: Strategy, Development & Marketing at First Car Rental, “We are very proud at winning this award as we were up against all our competitors this year. It is one of the awards we aspire to the most because all companies are rated by their actual customers, therefore providing a completely unbiased view as to the level of service that the company is providing, and it doesn’t depend on size or volume.” URL: http://www.firstcarrental.co.za Twitter: https://twitter.com/firstcarrental Facebook: https://www.facebook.com/FirstCarRental YouTube: Author: Ian Dickinson from First Car Rental. Originally distributed by MyPR.co.za. No of Images Uploaded: None To gain access to None image/s please Like, Tweet or +1 this article: [l2g] Images: First Car Rental Receiving 1st Place in SA Service Awards Photographer: George Proxenos Photography Andrew Cook (Smoke Customer Care Solutions) and Adelle Nel (First Car Rental) Photographer: George Proxenos Photography Adelle Nel, Una Crouse, Christo Saayman (First Car Rental) Photographer: George Proxenos . . .
The South Africa office of timeshare exchange provider Dial An Exchange (DAE) announces strong growth figures for 2012 that reflect the acceptance the company has received across the region. An increase of 17 percent across all transactions compared to 2011 numbers demonstrates the rise of the company’s profile in the area, with membership numbers up 9 percent and a nearly 22 percent improvement in Bonus Week transactions. Exchanges went up 27 percent and membership in the exclusive Gold Advantage Program shot up 66 percent year over year. The growth was not limited to member transactions, as DAE forged new strategic partnerships with Platinum Vacation Club, Lifestyle Vacation Club and Matembe Leisure as the company looks to extend its brand across different products. Agreements were also signed with Dikhololo Game Reserve, Mount Amanzi Lodge and Ngwenya Lodge to allow DAE services to be promoted directly to owners with the support of resort management. “We are very excited about the growth we’ve seen in South Africa and the possibilities which exist as we expand our brand throughout the country and across southern Africa,” said Paul Edkins of Dial An Exchange South Africa. “Our consumer-centric philosophy and the flexibility of our products provide cost-effective travel options for our members and builds outstanding value, allowing them to explore the world through their timeshare ownership.” Timeshare owners can join DAE through its free membership program, with owners able to join regardless of whether they are already members of other timeshare exchange providers. Members can search the available accommodation on the DAE website and request an exchange with no upfront cost, with payment due only after the exchange has been confirmed. For more information about booking a holiday with DAE, please visit http://daelive.com About Dial An Exchange DAE has grown significantly since it first opened its doors in 1997. A strong focus on quality customer . . .
For a limited period only - First Car Rental is eliminating the one-way fee for one-way rentals from East London to Cape Town; Port Elizabeth to Cape Town and George to Cape Town, saving renters R600 in fees for the month of January. Innovators in car hire technology in South Africa, First Car Rental has adjusted the automatic billing capability for renters to take advantage of the offer, allowing renters to book their vehicles via the normal channels as an automatic billing capability has been programmed to ensure that there are no errors or comebacks. • Usual one-way fee is R600. Offer ends 31 January 2013. • The waiver applies to all channels and rates. First Car Rental has more than 6 000 vehicles in use in South Africa and has 45 car rental branches, including branches at all major South African airports, business and tourist destinations. Worldwide, First Car Rental offers car hire in over 100 countries and 4 500 locations. The First Car Rental fleet ranges from no-frills models to top-of-the-range luxury cars. First Car Rental is listed as one of the top 4 car rental companies in South Africa, making us a formidable player in the car rental industry. URL: http://www.firstcarrental.co.za Twitter: https://twitter.com/firstcarrental Facebook: https://www.facebook.com/FirstCarRental YouTube: Author: Ian Dickinson from First Car Rental. Originally distributed by MyPR.co.za. No of Images Uploaded: One To gain access to One image/s please Like, Tweet or +1 this article: [l2g] Images: One Way Fee Scrapped [/l2g] . . .
Timeshare exchange company Dial An Exchange (DAE) announces a new agreement with South African resort Ngwenya Lodge, located along the boundary of the world famous Kruger National Park wildlife sanctuary in Mpumalanga, South Africa. DAE will now promote its exclusive free timeshare exchange membership program to the owners of Ngwenya Lodge and provide the resort as an exchange option to DAE’s 450,000 global members. At Ngwenya Lodge guests can literally reach out and touch the Crocodile River, overlooking the game fence of the Kruger National Park, which passes behind Ngwenya. This effectively incorporates the resort into the greater game area and visitors have every opportunity to see all the same species that roam the game-rich southeastern section of the Kruger Park, without even having to leave the resort. The river view chalets, set out over two kilometres of prime river frontage, overlook a scenic floodplain, which allows for magnificent views of an area where the big cats often hunt and guests are treated to unsurpassed game viewing opportunities. “Ngwenya Lodge is a very special destination for our members looking to view the outstanding big game that South Africa is known for around the world and we are very pleased to welcome them to our family of exchange options,” said Paul Edkins of Dial An Exchange South Africa. “We will also be looking at doing resort specific promotions to encourage banking of weeks and exchanges. One of the big advantages that current members enjoy is the low exchange fees, especially for international travel, and the bonus breaks for an extra breakaway during the year,” added Edkins. DAE will also be promoted in the Resort Reception area through marketing material and information which will be available for owners who have not yet become members. The company provides free membership, with timeshare owners given the ability to bank their week at no cost and receive a credit which can be used within a three year . . .
Executives from timeshare exchange provider Dial An Exchange (DAE) have launched a new educational outreach program in South Africa designed to inform timeshare resort managers and resort Boards of Directors about the extensive exchange options available to owners. DAE executives recently attended the Annual General Meetings for the Crystal Springs, Ngwenya Lodge, Manzi Monate, Sandy Place, Mabalingwe, Monateng Safari Lodge, Kagga Kamma and Little Eden timeshare resorts, primarily to introduce choices to timeshare owners and resort Boards about the free membership program and availability of additional exchange options open to owners. “Most of these owners only deal with one exchange partner. Although DAE is just beginning to create awareness that owners are not locked in to using one exchange company, we will continue to explain our offering and our commitment to our members in terms of service delivery, great membership benefits and our uncomplicated approach,” said Paul Edkins of Dial An Exchange South Africa. Edkins added that educating the Board of Directors at a resort is essential as they are the group who can set policy for the resort operations and has significant influence among the owners at their resorts. “We often see how un-informed a lot of owners are in terms of other available options and exchange affiliations. Our goal is to provide information about the choices owners have to book the best possible vacation exchange at the most economical price,” Edkins added. Dial An Exchange provides free membership to its 450,000 members across the globe, with the ability to bank their timeshare week at no cost and receive a credit which can be used within a three year period. Payment is required only after an exchange is confirmed. For more information about Dial An Exchange, please visit http://daelive.com. About Dial An Exchange DAE has grown significantly since it first opened its doors in 1997. A strong focus on quality customer . . .
Enterprise St Helena (ESH) is happy to announce that Cathy Alberts has been appointed Director of Tourism. Cathy joins ESH from Cape Town Tourism in South Africa with effect from 1 November 2012. She has had a long career in tourism and travel in international long-haul tourism – particularly dealing with the UK and European markets - and has dealt with many operators and suppliers in this field including airlines. She has experience in developing destinations and tourism products and experiences, as well as improving standards and those involved in the tourism sector. Cathy’s career has involved setting up tourism organisations and developing the tourism industry in both the Western Cape and Cape Town in South Africa. Her responsibilities in Cape Town have included creating joint marketing programmes and developing links with key strategic partners. With the largest target market being long-haul visitors from the UK and Europe, this involved close relationships with airlines such as British Airways, SAA and Emirates. Having been responsible for seven Tourist Offices as well as citizen mobilisation for the World Cup, Cathy is experienced in the physical and mindset transformations required in developing tourism destinations, products and standards. Most recently, her role has encompassed the development of tours and experiences for visitors. With Cape Town’s key markets being long-haul, especially UK and Europe, this has involved a keen understanding between sophisticated visitors and underdeveloped suppliers. This has meant understanding the needs and requirements of visitors and suppliers, increasing standards, and developing a variety of extended tours and experiences which has ranged from mountain bike trails to swimming with sharks. Cathy will be arriving on St Helena at the end of the year, but in the meantime will be involved in detailed handover sessions with outgoing Tourism Development Executive Michael Dean, in South Africa, the UK and France, . . .
After a relentless search for virtual clues, Heinrich and Izelle Kilian were crowned as the ultimate winners of the virtual treasure hunt staged by leading travel magazines Go! and Weg. The couple from Port Elizabeth drove off with a brand new, custom-fitted Mahindra XUV500 valued at R350 000. From April to September, the magazines sent their readers on a virtual travel adventure by hiding virtual clues in one of the nineteen South African national parks. Huge monthly prizes were up for grabs and entries literally poured in from all corners of the country. The monthly clues enticed readers to explore national parks from the Golden Gate in the Free State and the Garden Route national park in the Southern Cape to the Mapungubwe in Limpopo and the world famous Kruger national park. According to Go! editor Barnie Louw, the reader response was incredible. “In total, we received more than 270 000 entries via the various entry platforms. The feedback from our readers has been overwhelmingly positive and the competition definitely placed the spotlight on our incredible natural treasures again. Readers of all ages were mesmerised by the hide-and-seek concept and once again fell under the spell of our national parks,” explains Louw. More Info: http://www.gomag.co.za Author: Ronelda Visser from Peridot Communications. Originally distributed by MyPR.co.za. No of Images Uploaded: Two To gain access to Two image/s please Like, Tweet or +1 this article: [l2g] Images: Heinrich and Izelle Kilian with the keys to their brand new SUV. Photographer: Media24 Barnie Louw, editor-in-chief Weg /go! with George Schaaf, owner of LA Sport (Eastern Cape), Danie Maré, dealer principal of Mahindra PE with the Kilians during the official handover. Photographer: Media 24 Photographer: [/l2g] . . .
Now for something completely different as the Grande Roche Hotel presents “Bubbly & Braai on Saturday 17 November. As part of their Culinary Innovations evenings and knowing that South Africa has some of the best Mèthode Champenoise wines in the world guests will be introduced to the superb wine making skills of Saltare, Bon Courage, Laborie, Silverthorn and Plaisir de Merle . Prepare for an evening of fun at this historic hotel where guests can spill out on to the lawns enjoying crisp bubblies, luscious, refreshing finger fork style appetizers and the tantalising aromas and tastes from the braai. Think prawn skewers, oysters done in their shells and more as we enjoy the promise of summer. Our journey will be hosted by well known radio personality Keri Miller and the evening will be informal and informative as we meet the wine makers and taste the finely crafted sparkling wines. From Saltare, based in Stellenbsoch, winemaker Carla Pauw introduces guests to the refreshing Brut Nature, a 65% Chardonnay and 35% Pinot Noir – a wine that is made with passion and some enthusiastic friends who help start each vintage on a lively and energetic note. Made in rented cellar space the wine is made in small quantities so is coveted by those in the know. Two Winemakers Choice Diamond award winners are on the tasting menu from Bon Courage from the Robertson area. JB Cuvee Rose Brut 2006, their first wonderful rosé which is perfect to drink now. An elegant Method Cap Classique this wine has a silky richness on the palate full of red berries balanced with a subtle mineral undertone. The JB Brut Reserve 2008 is a handmade Cap Classique guided through the cellar by winemaker Jacques Bruwer and lovingly finished by hand. Historic Paarl based Laborie has been making wine since 1698 and guests will enjoy Blanc de Blanc Cap Classique and Laborie Rosé. The Blanc de Blanc displays lovely toast, citrus zest, nougat, apple and honey, the wine is creamy and perfectly balanced . . .
In a huge boost for the region, The Windmills Boutique Hotel in the heart of the KwaZulu-Natal Midlands was recently announced as the Best Boutique Hotel Wedding Venue in the prestigious African Bridal Industry Academy’s (ABIA) annual Bride’s Choice awards. Held on a provincial basis, the ABIA Bride’s Choice awards are the “Oscars” of the wedding industry and are held each year to recognise the best wedding suppliers in South Africa. All judging for the event is done by brides who have been married in the 12 month period prior to the awards (June 2011 to July 2012). They are invited to nominate their wedding suppliers online and rate them on the quality of product, service, value and staff. The winners are those suppliers who score highest across all categories. According to The Windmills Boutique Hotel general manager Andre Schoeman, the award is the result of 18 months of incredibly hard work. “To be the winner in the ABIA Bride’s Choice Awards is certainly an amazing accomplishment as these awards reflect the experience of the brides,” explains Schoeman. “Our entire team is dedicated to making every wedding the perfect occasion so the fact that we came out tops with our brides speaks volumes for our product and service delivery. This award is an achievement that belongs to everyone in our team as we all play a role in ensuring that our brides really do have their perfect day.” The Windmills Boutique Hotel has undergone an incredible transformation over the past 18 months with extensive refurbishment, upgrades and landscaping projects. “In order to become a player in the highly competitive wedding market, the property has had a complete face-lift. These changes have struck the right cord because, in our first year, our wedding venue hosted 75 wedding receptions! This is virtually unprecedented as it normally takes a new venue up to five years to secure more than 40 bookings per annum. In addition, we are hosting our first Bridal Fair in September and . . .
The beauty of South Africa’s national parks has been highlighted by a virtual treasure hunt staged by the country’s top travel magazine go! The competition, with a total prize value of more than R600 000, has grabbed the attention of thousands of readers. To date, more than 36 000 entries have been received. Each month, the magazine publishes clues for the Hide-and-Seek hunt to entice readers to discover in which national park the grand prize, a Mahindra XUV500 with accessories to the value of R355 000, has been hidden. With the August issue currently on shelves countrywide, nature lovers still have two chances to win prizes such as 4x4 accessories, camera equipment, gift vouchers, binoculars and SANpark holidays, and the grand prize of the 4x4 vehicle. “Hide-and-Seek fever has taken the country by storm,” says editor-in-chief Barnie Louw. “We have been overwhelmed by the public response. We have had extensive feedback from readers telling us how the whole family has become involved in the search for clues. We wanted to inspire people to embrace our national parks and realise how incredibly privileged we are as South Africans to have nature’s bounty right on our doorstep. I would like to encourage the public to keep submitting entries as there are further clues in the September issue and still loads of prizes to be won.” According to SANParks general manager Bheki Zwane they are delighted with the response to the competition. “It is encouraging that thousands of South Africans have taken the opportunity to once again explore our 19 national parks. I have to congratulate the magazine on the innovative way it has structured the competition. It is extremely well researched and has led readers to rediscover not only the incredible scenic beauty of our parks,” says Zwane, “but also to learn more about their history, culture and archaeology. Parks do not operate within a vacuum but carry the footprints of their inhabitants of many years ago. From the Kruger . . .