This was more than just testament to maintaining consistently high standards and putting guests first, he said. “We are delighted. This makes all the hard work during our recent renovations worth it. Winning this award is a great testament to our entire team, as without their efforts, winning an award like this would never be achievable.”
The African Business Excellence Awards provides an important opportunity to pinpoint excellence across a wide variety of industries and sectors that extend from energy, agriculture, mining and tourism to banking, technology and real estate development.
Granger said it was a huge compliment to be regarded as a benchmark in the hospitality sector in the province. This, and the many other awards that have put Granny Mouse on the map, are not just seen as accolades but as a reason for staff to continue to go that extra mile and for guests to expect the very best that KZN has to offer.
Other awards received by Granny mouse include The Eaves restaurant being chosen in the Eat Out Top 500 restaurants in South Africa for the third time, being voted the winner of Service Excellence- KwaZulu-Natal– South Africa in The Luxury Travel Guide Awards (Africa & Middle East Awards 2017) and being voted one of the best value accommodation destinations in Howick based on consistent and excellent rates offered to the guests that book through AccommoDirect.com.
The resort also received a Certificate of Excellence for 2017 through AccommoDirect.com; Best Luxury Accommodation & Spa Resort in KZN as well as the Hospitality Manager of the Year 2017 for KZN in the Sub-Saharan Enterprise Awards 2017 hosted by MEA Markets and an Excellence in Service Award for 2017 by Corporate Magazine as part of their Travel & Tour Awards 2017, Best Country House in Africa, Best Country House in South Africa and Best Spa in South Africa; Best Food Styling in South Africa, Best Hotel Restaurant in South Africa and Best Gourmet Cuisine from the Haute Grandeur Global Hotel Awards 2018.