Johannesburg, South Africa --February 2018 4% of employees agree blocking out noise increases their productivity.(1) Today, work happens everywhere — in busy open-plan offices and contact centers, at home, even coffee shops. This flexibility is great for business and people, but with it comes a new challenge: noise. Distraction caused by noise reduces productivity and well-being and, in contact centers, detracts from a positive customer experience. Studies show that it takes 23 minutes to recover from distraction(3) and over 58% of employees are distracted multiple times each day.(2) That represents a significant impact on your customers’ businesses you can easily help avert through proven noise reduction strategies and products. Managing Noise: In the Contact Center In the contact center, noise remains the biggest complaint among employees(4) and can negatively impact customer satisfaction.(3) But managing noise effectively can raise productivity,2 improve customer experiences(5) and impact the bottom line.(1) Plantronics creates technologies that manage noise to help contact centers be more effective and businesses be more successful. Let’s look at some common situations: Customer Service Representative (CSR) - Needs to handle urgent requests from customers quickly and efficiently. Key challenge: Hearing and being heard by customers. Help Desk Support - Manages intense, often lengthy, customer calls. Key challenge: Wearing headset all day (comfort, battery issues). Supervisor - Supports CSRs with call assistance and training. Key challenge: Background noise and audio quality on escalated calls. High-Level Support - Guides and supports CSRs on most challenging calls. Key challenge: Mobility within office to help with urgent situations. How do you handle these challenges within your business? Contact Center Solutions Plantronics engineers solutions that help people manage the noise around them so they can be more effective — no matter where . . .
Excitement as Global Startup Grind Chapter is established in Port Elizabeth Startup and entrepreneurial businesses are characterised by high energy, high hopes and high expectations. Port Elizabeth offers many advantages to these businesses - central location, institutional and private support, easy and quick accessibility within the city, a can-do mindset and friendly people willing to freely share insider knowledge and advice. Start up businesses in Port Elizabeth have access to many different flavours of entrepreneurial support to assist them to go from Startup to global player. What is lacking however is a forum in which these entrepreneurs can gather to share their experiences, network and learn from each other. Filling that gap is Startup Grind Port Elizabeth which is a chapter of the global start-up community, Startup Grind. Represented on over 115 countries and in over 300 cities, Startup Grind has hosted more than a million entrepreneurs at regular Fireside Chats and events. Startup Grind has been running in South Africa since 2013. The format of the monthly meetups starts with an hour-long networking, helping like minded individuals to connect with each other, followed by a 45-minute fireside chat where a successful entrepreneur is interviewed to tell their business journey and any success (and failure) stories that formed part of it. The questions are structured in a way to inspire the entrepreneurs in the room on how they managed to make their business a success. A 15-minute Q&A session, during which the audience can informally interview the main guest, is followed by another networking opportunity to solidify relationships that have been established. Port Elizabeth Startup Grind Director, Alan Straton says; "Startup grind is a natural progression for myself coming from a background of tirelessly promoting Port Elizabeth, Nelson Mandela Bay business and business excellence through various online publications such as . . .
Domestic Flights South Africa is preparing for a busy 2018. With South Africa being a top tourist destination in Africa and expecting many tourists next near, they are constantly expanding their offerings and have a wide variety of different services available. With the goal to provide the easiest and most cost effective way to find and book the best travel deals at the cheapest prices. Domestic Flights South Africa offers flights, car rental, bus bookings, and accommodation across South Africa. Covering all the main metros including: Cape Town, Durban, Johannesburg, Cape Town, East London and Port Elizabeth When you search for flights with Domestic Flights South Africa, you’ll get results from all the major and low-cost carriers (such as Mango, SAA, British Airways, FlySaFair and Kulula) displayed in one place so that you can compare ticket prices allowing you to book the cheapest price.. You can refine also your results by playing around with various settings such as ‘departure time’ or ‘preferred number of stops’. Once you have decided on the best flight ticket for you, book and pay online in one seamless transaction. This applies to the Car Rental and Hotel booking facilities as well. Currently, Domestic Flights South Africa offers Cheap flights listing from some of the top flight providers and airlines in the world. Some of the notable international airlines include: Arik Air Cathay Pacific Airlines Delta Airlines Ethiopian Airlines Emirates Airlines Etihad Airways Kenya Airways Qantas Airlines Qatar Airways Singapore Airlines Turkish Airlines Virgin Atlantic British Airways Fly Blue Crane Also including some of South Africa top domestic carriers and airlines including; FlySafair Kulula Airlines Mango Airlines SA Airlink SA Express South African Airways Not only have they got an up to date flight section with the top airlines, but they also list a wide range of car rental services from South African car rental . . .
Cape Town, December, 7, 2017: Addiction and other self-destructive behaviours have a devastating effect on both the addict and their loved ones. Making the choice to book into a rehab facility and getting the necessary support and psychological help is paramount to long-term recovery and relapse prevention. But the treatment program chosen is just as important. Treatment for substance abuse and process-addictions is a complex matter that goes far beyond simply the abuse of drugs, alcohol, gambling and other vices. Treatment plans need to cater to the individual. There are countless rehab options available, so it is understandable to feel overwhelmed. Increasing there is a large group of professionals who support alternative recovery options to 12-Steps. When faced with the choice to opt for an alternative non-traditional program or traditional 12-Step program, what are the major benefits of opting for the newer, alternative treatment? The 12-Step Program and the Minnesota Model The 12-Step program was used in conjunction with the Minnesota Model which advocates complete abstinence from all mind-altering substances. 12-Step programs function more as peer support groups and self-help organisations. However, in a primary care facility, there are also a number of counsellors and other medical staff on hand to assist with detox and provide individualised care. Most rehabs and recovery centres use this model and for many people suffering from addiction the program has helped them enjoy a happy, productive, sober life. However, this program has had varying degrees of success, which has led to a number of patients seeking alternative treatments. One of the keystones vested in the 12-Step program postulates that alcoholism and addiction are a disease. 12-Step’s sees the dependence on drugs or alcohol as the ‘primary problem’. Non 12-Step programs sees recovery in a different light. Dependence certainly plays a major role in treating addiction but . . .
Well known South African artist Petra Stiglingh, will be hosting a brief art exhibition in Port Elizabeth in support of the recently established Joy of Hearing, a local non-profit company benefiting cochlear implant recipients and other hearing disabled in the Eastern Cape. The exhibition, which is being hosted at the Paxton Hotel includes works of Isabella Le Roux, Anton Pienaar, Natasha Barnes, Paul Munro, Rene Snyman, Frans Claerhout, Otto Klar and Este Mostert. A gala evening will take place on Thursday evening, from 6pm, with the artwork open to viewing for the general public on Friday, October 13. Stiglingh, who is now based in Jeffreys Bay, was born in Bloemfontein and studied art at Bloemfontein Teacher’s College, while at the same time also doing extra courses with Michael Edwards. She received further tutelage from the experienced Titia Ballot and George Boys. In her later years she attended various workshops with well-known artist-Dale Elliot and most recently she went to America to study under Master-artist, Daniel Gerhardz. Last year she again returned to America to do the advanced course with Gerhardz. Stiglingh’s work is a mixture of different art forms, but could mostly be described as “contemporary-impressionistic”. Over the past 31 years, Stiglingh has exhibited her work throughout South Africa, Namibia and Canada in numerous combined exhibitions as well as at various solo exhibitions including one in Johannesburg, at Alice Art Gallery, (1995) and twice in Birmingham – at the world trade show. Stiglingh also has a permanent exhibition at her Art Gallery in the Fountains Mall in Jeffreys Bay. For the past twelve years she has also offered art workshops all over the country, helping novice and professional artists alike in expanding their vision and techniques in oil- and acrylic painting. Proceeds from the sale of paintings will be donated to Joy of Hearing. One of Stighligh’s artworks will also be up for auction at the . . .
Get Ready For The St Francis Bay Oktoberfest 2017. Join us for the 2nd annual St Francis Bay Oktoberfest on 14 October 2017. Set in our beautiful seaside village, this is an Oktoberfest experience not to be missed. Last year we had so much fun dancing late into the night, and this year promises to be another party of note. Get into the spirit of things and dress up! Book your ticket asap as numbers are limited. Sample a range of top quality craft beers from St Francis Brewing Company, Poison City Brewing and more! Expect live music, DJ’s, a vast selection of quality craft beer, gin bars, traditional German food, market vendors, surfboard giveaways, dancing and a whole world of fun! Tickets here - R150 per person - https://www.quicket.co.za/events/29561-st-francis-bay-oktoberfest/#/ This event, set up by parents of the St Francis College to bring some fun and an element of school fund-raising into St Francis Bay in a traditionally quiet month, has become a highlight on the St Francis Calendar, for both St Francis residents and homeowners from surrounding areas. This year initial sales show much interest from outlying areas, with our neighbours who are keen to come over the Kromme River and have a look-see at what cool events we have in St Francis Bay. The Oktoberfest will once again be presented by St Francis College, and the parents are working hard in order to grow this festival, to make it a highlight event in the Kouga region. In addition to the Beerfest and party, this year there will be a water sport event - Water Polo In The Canals - run by our local open water swim club and Liquid Lines swimming facility based in Cape St Francis. This is the next step in our vision to bring a complete “lifestyle festival” to our village. To support the Oktoberfest and the St Francis College, the St Francis Surf Factory has donated two ‘grom’ boards towards the fundraising. Raffle tickets are R50 each, and the two winners will each with a custom-ordered . . .
As we approach the final event of the Billabong Junior Series presented by All Aboard Travel, it looks like a very close finish in many of the age divisions. Surfers have been battling it out over the last three contests, and it’ll be a big push into the final event this weekend. From the super competitive U12 Boys division, all the way through to the Pro Junior divisions, there is much at stake and the competition will be fierce. In the U12 Boys, Kyra Bennie is comfortably leading the rankings from C-Jay Posthumus, with Sergio Nogueira in third place. Kyra has three wins to his name already, hoping to get a fourth in Seal Point. The U14 Boys sees Daniel Emslie in first spot on the rankings, with Mitch Du Preez and Nate Spalding duking it out for second spot, with only twenty points separating second from third spot going into the final competition. Ceara Knight leads the U14 Girl division, with Caroline Brown a close second place, and Zoe Steyn in third. There are very few points separating the top three spots in the U16 Boys, with Dellin Hendricks just five points ahead of Eli Buekes. Luke Slijpen is just behind in third place, but the final event could very easily see a change in the rankings. Kayla Nogueria, who already has three wins under the belt and goes into the event as a firm favourite, leads the U16 Girls. Tayla de Coning is currently in second place, ahead of S’nenhlanhla Makhubu U18 Pro Junior Men is a tussle between the Elkington brothers Jake and Max, with Jake leading the division going into the final event. He has a comfortable lead over Max, and Ethan Fletcher is in third. Sophie Bell leads the U18 Pro Junior Women’s division from Kayla Nogueira and Kirsty McGillivray. The winner of the Pro Junior Men as well as the Pro Junior Women will each receive a ticket to Bali courtesy of presenting sponsor All Aboard Travel. CLICK HERE to submit your press release to MyPR.co.za. More Info on Tight . . .
JOHANNESBURG, September 14, 2017: Ahead of National Recycling Day on September 15, the Paper Recycling Association of South Africa (PRASA) shares the story about Mary Phillips, an entrepreneur who saw value in paper waste and old telephone directories. Mary Phillips got involved in the recycling industry in September 2012, and after what has been a long and sometimes times difficult haul, she is beginning to see the fruits of her labour. It all began when she decided that she had had enough of the corporate world and chose to go into business on her own account. The avenue she selected was recycling and her product of choice was paper. “It’s a clean material and I could transport greater values by volume in my little car than if I went around collecting bottles and cans,” says Mary, who participated in the PRASA's entrepreneurship training course in August 2016. She has made things happen in the Eastern Cape and while she believes that her best days are still to come, her start-up business currently provides employment for three permanent staff members, pays 10 collectors on a regular basis and is a source of income for up to 18 casual workers, as and when required. Determined “Recycling is much more profitable in Johannesburg and Cape Town where collectors can earn several times more that our people in the region; on the other hand, it does provide them with some form of income. “Another problem is that local financial institutions see recycling as a high-risk business which makes it difficult to finance the purchase of vehicles and specialised equipment necessary to make our business grow.” Less determined people than Mary might have given up long ago but she persevered, investigating business opportunities in and out of her home province. An association with Trudon Publishing, which produces the Yellow Pages, has resulted in the staging a highly successful school competition in the Eastern and Western Cape which sees learners collect and return . . .
Nelson Mandela Bay residents are in for a treat with an all-star line-up at the inaugural Cape Recife Music Festival, taking place in Nelson Mandela Bay on the 23rd of September. The festival, in partnership with the Nelson Mandela Bay Municipality, forms part of the annual gathering of South Africa's single-fin longboard surfers at the Cobbles Classic, now in its fifth year. Top artists including Matthew Mole, Desmond and the Tutu's, Farryl Purkiss, Charlie Finch, Too Many Chiefs, ZA'frotronixx and The Brothers will be performing live at the festival, taking place within the pristine Cape Recife Nature Reserve. “The Cape Recife Music Festival has been introduced as part of the natural growth of the Cobbles Classic, and promises to be a fun filled day out for the whole family,” said event organiser, Danie Brink. “The festival is designed as a family-friendly experience, catering for everyone. We have live music, food trucks, craft stalls and a kids’ play zone for children between the ages of two and 12,” said Brink. Brink said festival goers could look forward to a wide variety of gourmet food from the various food trucks, which have gained popularity in Nelson Mandela Bay over the past few years. Brink said the idea for the festival had grown out of the success of the Cobbles Classic, which celebrated 60’s style single fin longboard surfing, and the laid-back logging lifestyle that went with it. “The Classic has been hosted at Cobbles Point since 2013 and has been growing every year, and through the festival we are able to make the event more inclusive and accessible to everyone,” he said. Brink said festival goers were encouraged to bring their sunscreen, sunglasses and caps as well as picnic blankets to sit on in front of the main stage. He said no food or drink would be allowed to be brought into the festival grounds. “There will be plenty of food and beverages available, as well as ablution facilities,” he said. Tickets are . . .
Tetra Pak’s annual Milk for Change campaign to raise awareness of the nutritional benefits of long life milk and donate portions of long life milk to children in underprivileged communities in partnership with non-profit Feed SA has already exceeded expectations as the campaign heads into its final 10 days. Milk for Change has already reached an audience of 5,66 million South Africans and delivered 140 000 servings as the push via the SMS line (“Milk for Change” to 40380) and i-Pay (via milkforchange.co.za) reaches its climax. “We raised 35 000 litres of long life milk,” says Liesl Gruber, marketing director at Tetra Pak South Africa. “And this campaign has already shown me that South Africans are a can-do nation. While the world and our own country are beset by technology-driven business disruption and economic uncertainty, ordinary people are getting on with looking after one another where it matters. We’re proud to be playing a role in making a better future a reality for all South Africans, starting with the children.” Milk for Change announced its intermediate success at an event in Alexandra to hand over collected milk to Feed SA on August 8, 2017. Genevieve Nathan, director of FEED SA, says: “As a non-profit, we cannot survive without the help of communities and corporates that help us get the tens of thousands of rands per month we need to give our kids the most important meal of the day – breakfast. We know that children cannot achieve their full academic potential, the key to their future success, without a nutritional, balanced breakfast, the most important meal of the day, which is why #MilkForChange resonates so strongly with our own vision. It is not easy growing up in Alexandra or being one of the nine million South Africans who don’t get the food they need each day, but with the long life milk from the #MilkForChange campaign we can make sure it’s not quite so hard.” Tetra Pak South Africa MD, John Strömblad, says: “Milk for Change is . . .