Johannesburg, South Africa --February 2018 4% of employees agree blocking out noise increases their productivity.(1) Today, work happens everywhere — in busy open-plan offices and contact centers, at home, even coffee shops. This flexibility is great for business and people, but with it comes a new challenge: noise. Distraction caused by noise reduces productivity and well-being and, in contact centers, detracts from a positive customer experience. Studies show that it takes 23 minutes to recover from distraction(3) and over 58% of employees are distracted multiple times each day.(2) That represents a significant impact on your customers’ businesses you can easily help avert through proven noise reduction strategies and products. Managing Noise: In the Contact Center In the contact center, noise remains the biggest complaint among employees(4) and can negatively impact customer satisfaction.(3) But managing noise effectively can raise productivity,2 improve customer experiences(5) and impact the bottom line.(1) Plantronics creates technologies that manage noise to help contact centers be more effective and businesses be more successful. Let’s look at some common situations: Customer Service Representative (CSR) - Needs to handle urgent requests from customers quickly and efficiently. Key challenge: Hearing and being heard by customers. Help Desk Support - Manages intense, often lengthy, customer calls. Key challenge: Wearing headset all day (comfort, battery issues). Supervisor - Supports CSRs with call assistance and training. Key challenge: Background noise and audio quality on escalated calls. High-Level Support - Guides and supports CSRs on most challenging calls. Key challenge: Mobility within office to help with urgent situations. How do you handle these challenges within your business? Contact Center Solutions Plantronics engineers solutions that help people manage the noise around them so they can be more effective — no matter where . . .
Naijafund is a crowdfunding website aimed at Nigerians wherever they are to raise money online for anything. Anyone with a Nigerian bank account can launch a campaign on the website and share their campaign easily with the social media sharing tools available on each campaign page. The crowdfunding website is a donation-based website that operates a keep all you raise model and prohibits offering of rewards or perks in return for donations. Donations to campaigns are remitted to the campaign creators’ bank accounts without any extra action required from them. It is free to register and create a campaign and campaigns are only subjected to fees when donations are made. Naijafund crowdfunding platform has over twenty five campaign categories but popular categories include: Medical, Education and Business. In recent times, there has been a rise in fundraising campaigns in the politics category. “This is not surprising since the political campaigns for the 2019 General Elections are fast approaching” Said the CEO and Founder Amaka Osemene. With Naijafund, users on the crowdfunding platform are exposed to philanthropic individuals and organizations that they ordinarily wouldn’t have had access to. “The crowdfunding service has also been able to facilitate people in making contributions towards a common goal” said Osemene. “People have found it easier to collect contributions from family, friends, classmates and members of associations on the platform towards their annual meetings, weddings, funerals and parties regardless of participants’ geographic location”. The Naijafund android app is available for download on its website with other operating systems versions planned for future release. About Naijafund Naijafund is a crowdfunding platform that brings together fundraisers and donors to help realize dreams. The platform is Headquartered in Lagos State, Nigeria and was founded by Amaka Osemene in 2016. CLICK HERE to submit your press release . . .
Contrary to stories in some quarters on the emergence of a preferred bidder for 9Mobile, there is indeed no preferred bidder yet for the nation’s fourth major GSM operator. This clarification was made by a top official of the nation’s telecoms regulator Nigerian Communications Commission (NCC). The official, who prefers not to be named, was emphatic that only NCC can ratify and announce a preferred bidder. He noted that as at today the ratification and announcement are yet to be made by the commission. He dismissed as speculative the story of an emergence of a preferred bidder and a reserved bidder. It will be recalled that an otherwise credible Online Media Platform had reported the possible emergence of Teleology Holdings and Smile Telecoms Holdings had emerged as the preferred and reserved bidders respectively for 9Mobile. The report was immediately debunked by a reliable industry source close to the transaction. The source confirmed that nothing of such had happened and that the sums quoted as the financial bids of both Teleology and Smile Telecoms Holdings are inaccurate. The source therefore urged interested parties and the general public to await formal announcement from the appropriate official quarters, noting that only the Nigerian Communications Commission (NCC) is empowered by law to make such announcement. The source further contended that NCC will likely seek the concurrence of CBN in this particular transaction given the involvement of 13 banks that had earlier lent money to 9Mobile and need to recoup their investment. In a related development, a Lagos based economist and public policy analyst Mukoro Okotete has canvassed for the sale of 9Mobile to be properly managed. He opined that such a successful sale would have multiple positive effects on the nation’s economy. He listed the advantages to include deepening of the nation’s telecom market and the enhancement of effective competition in the industry. Such a transparent transaction will also . . .
Domestic Flights South Africa is preparing for a busy 2018. With South Africa being a top tourist destination in Africa and expecting many tourists next near, they are constantly expanding their offerings and have a wide variety of different services available. With the goal to provide the easiest and most cost effective way to find and book the best travel deals at the cheapest prices. Domestic Flights South Africa offers flights, car rental, bus bookings, and accommodation across South Africa. Covering all the main metros including: Cape Town, Durban, Johannesburg, Cape Town, East London and Port Elizabeth When you search for flights with Domestic Flights South Africa, you’ll get results from all the major and low-cost carriers (such as Mango, SAA, British Airways, FlySaFair and Kulula) displayed in one place so that you can compare ticket prices allowing you to book the cheapest price.. You can refine also your results by playing around with various settings such as ‘departure time’ or ‘preferred number of stops’. Once you have decided on the best flight ticket for you, book and pay online in one seamless transaction. This applies to the Car Rental and Hotel booking facilities as well. Currently, Domestic Flights South Africa offers Cheap flights listing from some of the top flight providers and airlines in the world. Some of the notable international airlines include: Arik Air Cathay Pacific Airlines Delta Airlines Ethiopian Airlines Emirates Airlines Etihad Airways Kenya Airways Qantas Airlines Qatar Airways Singapore Airlines Turkish Airlines Virgin Atlantic British Airways Fly Blue Crane Also including some of South Africa top domestic carriers and airlines including; FlySafair Kulula Airlines Mango Airlines SA Airlink SA Express South African Airways Not only have they got an up to date flight section with the top airlines, but they also list a wide range of car rental services from South African car rental . . .
Following a petition from the Indigenous Vessels Operators Association of Nigeria to the Senate Committee on Local Content, Total Upstream Nigeria Limited (TUPNI) and National Petroleum Investment Management Services (NAPIMS) attended a meeting with the Senate Committee on Local Content on the 9th of January at which TUPNI and NAPIMS provided clarification on an ongoing call for tender for the provision of support vessels. Following this Senate Committee meeting, some media articles reported allegations of bribery and potential conflict of interest in the contracting process. Total Upstream Nigeria Limited wishes to state that it has strict Conflict of Interest and Compliance policies. Total Upstream Nigeria Limited also wishes to state that it rejects all forms of bribery and corruption. Total Upstream Nigeria Limited and its partners remain committed to the development of Nigerian Content and will continue to maintain strong and steadfast partnerships with the Nigerian government, NNPC and indigenous companies in developing the country’s hydrocarbon industry. CLICK HERE to submit your press release to MyPR.co.za. . . .
Gaming and entertainment firm Western Lotto Nigeria Limited has raised the stakes in the gaming business in Nigeria with the introduction of Powerball Max, one of the latest games in the franchise. Powerball Max, a US lottery, offers winnings of up to N14b ($26,000,000.00). Western Lotto Nigeria Limited is the official partner of the lottery. Powerball is the wealthiest lottery in the world, offering an N562billion jackpot. Draws take place every Wednesday and Saturday in the US or Thursday and Sunday Nigerian time. The Managing Director of Western Lotto Nigeria Limited, Mr Yomi Ogunfowora, said the gamers on the platform could tap into the nine ways through which to win prizes. Jackpots never fall below N14billion at any given time. Winners share from a large pot. According to him, Western Lotto added the Powerball Max to its rich bouquet of games in line with its pledge “to bring world-class entertainment to Nigerians”. Participation in the Powerball Max cost only N200 per game. The frontline gaming platform allows Nigerians the opportunity to play and win millions of dollars offered by other renowned games like Mega Millions, Euro Millions, Euro Jackpot and the UK Lotto. Ogunforowa said: “We are committed to bringing undiluted world-class entertainment and this is a major one for us. For someone to participate directly in these international games is a huge opportunity. Nigerians are intelligent and fun-loving. Hopefully, the world will soon celebrate a jackpot winner in this country." He disclosed that over 18,000 gamers had won different cash prizes at www.westernlotto.com, including Dorcas Nwagbara, who won N15million in September 2017. “Our platform is synonymous with winnings. We have had people win N100, 000 N500, 000, N1million and other mouth-watering cash prizes. Last September, a graduate of Imo State University, Dorcas Nwagbara, won N15million. “We have many other games on our portal, including the fast-paced Lotto Race . . .
Cape Town, December, 7, 2017: Addiction and other self-destructive behaviours have a devastating effect on both the addict and their loved ones. Making the choice to book into a rehab facility and getting the necessary support and psychological help is paramount to long-term recovery and relapse prevention. But the treatment program chosen is just as important. Treatment for substance abuse and process-addictions is a complex matter that goes far beyond simply the abuse of drugs, alcohol, gambling and other vices. Treatment plans need to cater to the individual. There are countless rehab options available, so it is understandable to feel overwhelmed. Increasing there is a large group of professionals who support alternative recovery options to 12-Steps. When faced with the choice to opt for an alternative non-traditional program or traditional 12-Step program, what are the major benefits of opting for the newer, alternative treatment? The 12-Step Program and the Minnesota Model The 12-Step program was used in conjunction with the Minnesota Model which advocates complete abstinence from all mind-altering substances. 12-Step programs function more as peer support groups and self-help organisations. However, in a primary care facility, there are also a number of counsellors and other medical staff on hand to assist with detox and provide individualised care. Most rehabs and recovery centres use this model and for many people suffering from addiction the program has helped them enjoy a happy, productive, sober life. However, this program has had varying degrees of success, which has led to a number of patients seeking alternative treatments. One of the keystones vested in the 12-Step program postulates that alcoholism and addiction are a disease. 12-Step’s sees the dependence on drugs or alcohol as the ‘primary problem’. Non 12-Step programs sees recovery in a different light. Dependence certainly plays a major role in treating addiction but . . .
Nigeria’s daily crude oil export is set to receive a boost as the Amukpe-Escravos Pipeline Project (AEPP), a joint venture (JV) of the Nigerian National Petroleum Corporation (NNPC) and Pan Ocean Oil Corporation is scheduled to come on stream before the end of 2017. The project will increase crude export by 160,000bpd. According to the Chairman of Pan Ocean, Dr Festus Fadeyi, the AEPP is going to be a major export line. “This great achievement means that Pan Ocean has an alternative line to export her crude and create an opportunity for others who have been using Trans Forcados Pipeline (TFP) to export their crude without disruption. This project will help the country to continue to export crude oil and keep the economy alive”, he stated. Dr Fadeyi further said that Pan Ocean, operator of the Nigerian National Petroleum Corporation (NNPC) Pan Ocean Joint Venture awarded the contract for the construction of Amukpe-Escravos Pipelines Project (AEPP) to Fenog Nigeria Limited, an indigenous company, based on the need to encourage alternate field production potential of exploration and production companies and boost capacity of indigenous companies. The contract, which involves installation of 20 inches pipeline across the 67 kilometers route, will have capacity to handle 160,000 barrels of oil per day (BOPD) with remote manifolds to accommodate third party crude oil evacuation to the Escravos tank farm. He commended Nigerian banks which provided funding for the project and said that completion of the project is a reward for their years of patience and support, as well as confidence in Pan Ocean. John Okusolubo, Senior Pipeline Engineer and Project Lead, AEPP stated that the pipeline project will offer an option to the “much troubled” Trans Forcados Pipeline for crude export from mid-western oil producers in the Niger Delta. “The primary objective of AEPP is to ensure that there is no disruption to crude oil export like the scenario we experienced on the TFP . . .
Republic of Congo – November 22, 2017: LCB Bank, a subsidiary of BMCE Bank Of Africa Morocco Group, and Mastercard announced their and partnership focused on digitising the Republic of Congo’s financial economy in support of the countries desire to financially empower its citizens. The partnership agreement will strengthen the payment landscape through the introduction of relevant solutions, thus encouraging the introduction of new digital solutions which will promote further innovation in the sector. Modernising the local payment sector will result in all citizens gaining access to a wider selection of convenient, secure and easy to use payment solutions. EMV Chip and Pin enabled Mastercard payment cards will be introduced including prepaid, debit and credit, followed by solutions such as Masterpass QR. “We, LCB Bank together with Mastercard are dedicated to providing access to affordable financial services to all citizens in the Republic of Congo. Through our relationship, LCB Bank is now licensed to provide a wide range of Mastercard products and services, giving both locals and foreigners the ability to pay for goods and services more securely and conveniently, both regionally and globally” said, M. Mohamed TAHRI, General Manager of LCB Bank. With focus on delivering against the countries goals of developing a more inclusion economy, access to locally relevant financial services will become a reality for all citizens, coupled with the power of acceptance at locations across the country, and millions of acceptance locations across the world. “The Mastercard – LCB Bank relationship forms part of our commitment to financially empowering 100 million people across Africa by 2020, and will help ensure that we are able to offer customers continued support across the country,” explains Mohamed Elbelamachi, Area Business Head, Francophone Sub Saharan Africa, Mastercard. Elbelamachi concluded by saying, “We are pleased to be part of this transformation . . .
Worried about the slow rollout of broadband infrastructure across Nigeria, advocacy group, Broadband 2018 Coalition has called on the Federal Government to expedite the implementation of the country’s five year broadband plan that was developed and submitted by the presidential committee on broadband in 2013. In a statement released yesterday, the Broadband Coalition said broadband has played an outsized role in transforming societies and economic opportunities across the world, facilitating education and knowledge dissemination, enabling trade and commerce and contributing to growing entrepreneurship across the world. The Coalition is urging that the five-year National Broadband Plan (2013-2018) should be diligently implemented to spur economic growth and help Nigeria prepare for a post-oil economy. The group quoted the Minister, Permanent Mission of Nigeria to the United Nations, Mr. Bolaji Akinremi, who had said that Information and Communications Technology (ICT) is key to Nigeria’s quest towards attaining a sustainable development by 2030 when he delivered Nigeria’s statement on ‘ICT for Development’ at the UN General Assembly. The group also noted that Nigeria has declined on the broadband adoption and internet use index: Affordability Drivers Index (ADI), ranking 13th place (out of 58 countries surveyed) from 12th place ranking Nigeria earned in the 2015-16 Index in the Alliance for Affordable Internet (A4aI) 2017 report. The Coalition expressed concern at this decline, reiterating the fact that every 10 per cent increase in broadband growth in developing countries, results in a commensurate increase of 1.3 per cent in Gross Domestic Product (GDP) and stressed the criticality now that Nigeria is trying to come out of a recession. The group is raising concerns about the implementation status of the National Broadband Plan and wondering why the government has provided no updates on their plans. The National Broadband plan was developed by a . . .