{"id":4001,"date":"2025-11-10T13:34:38","date_gmt":"2025-11-10T11:34:38","guid":{"rendered":"https:\/\/mypr.co.za\/?p=171839"},"modified":"2025-11-10T13:34:38","modified_gmt":"2025-11-10T11:34:38","slug":"serco-strengthens-its-position-in-a-tough-market","status":"publish","type":"post","link":"https:\/\/mypr.co.za\/mail\/serco-strengthens-its-position-in-a-tough-market\/","title":{"rendered":"Serco Strengthens Its Position in a Tough Market"},"content":{"rendered":"<div><img decoding=\"async\" src=\"https:\/\/mypr.co.za\/wp-content\/uploads\/2020\/09\/Automotive_FQI-scaled.jpg\" class=\"ff-og-image-inserted\"><\/div>\n<p>\u201cDespite economic headwinds, leading South African truck and trailer body builder Serco has navigated 2025 with resilience and strategic focus delivering growth through innovation, customer partnerships, and operational excellence.<\/p>\n<p>This is according to Serco CEO Clinton Holcroft who said trends showed customers were stretching asset lives while selectively investing in efficiency improvements. These improvements validated the company\u2019s dual focus on manufacturing quality vehicles and providing strong after-sales services.<\/p>\n<p>\u201cStand-outs are our on-site repair facilities, and the quick-opening curtain systems which help customers cut down time and labour costs during loading operations.\u201d<\/p>\n<p>Holcroft said during the year Serco completed a complex, multi-site assignment to replace many vehicle bodies for Clover South Africa. They were delivered on time, to strict quality standards and with minimal disruption to their operations.<\/p>\n<p>\u201cThat project showed our ability to scale across manufacturing sites, maintain consistent quality and operate as an extension of a key customer\u2019s logistics function \u2013exactly the kind of partnership we want to be known for.\u201d<\/p>\n<p>Growth is visible and impressive at the company which is expanding its Boksburg branch facility to add 1 500 m\u00b2 for repairs and 600 m\u00b2 for manufacturing and installing new steel-processing equipment to shorten lead times and improve operation efficiencies.<\/p>\n<p>Said Holcroft: \u201cThe added undercover workspace will enable us to increase capacity and service levels to our customers in Gauteng. The project is expected to be complete by the end of 2025. It will include use of rainwater harvesting to improve the efficient and sustainable use of water in our business.\u201d<\/p>\n<p>In further developments, the company has also secured larger premises for its after-sales repair business in Durban which is expected to become operational by April 2026. This will enable Serco to significantly increase capacity and service levels for the repair of truck and trailer bodies in KwaZulu-Natal.<\/p>\n<p>Said Holcroft: \u201cAdded to this, we are refining our \u2018speed bay\u2019 model to give customers same-day or next-day turnaround for smaller repairs. Finally, we are accelerating the product development of operationally efficient body systems (load\/unload speed and durability) and new materials to increase durability and weight saving in our vehicles.\u201d<\/p>\n<p>Holcroft is \u201ccautiously optimistic\u201d about prospects for Serco in 2026. \u201cThe order book going into the new year shows a healthy \u2018pipeline\u2019 for new body deliveries, however, we do expect ongoing pressure on order volumes due to the slow economy.\u201d<\/p>\n<p>He identified Serco\u2019s strengths to include: industry experience, multi-site capacity, a strong after-sales footprint and product innovations, such as the company\u2019s fast-opening curtain siders and Ferro-foam refrigerated trailers.<\/p>\n<p>Opportunities for the company included replacement of ageing fleets as interest rates ease, light weight bodies for low-emissions fleet conversions in the medium term. There is also a growing demand for faster repairs and rapid turnaround services. There was also potential to reduce the operating costs of customers significantly.<\/p>\n<p>Among threats, said Holcroft, were exposure to currency fluctuations which impacted fuel prices and imported components, as well as uncertainty from volatile tariff negotiations, which could impact supply chains and input costs.<\/p>\n<p>\u201cOur purpose remains to give customers the edge. For 2026 we will focus on reducing our customers\u2019 total cost of ownership through innovation and faster service to improve vehicle uptime. Practically, that means improving repair turnaround times across our network, reducing lead times for new vehicle bodies through investment in plant capability, and launching customer-facing service innovations that translate into measurable fleet productivity gains.<\/p>\n<p>\u201cIn the tightly traded transport and logistics industry, uptime and service reliability become competitive advantage for our customers,\u201d he said.<\/p>\n<p>Holcroft added: \u201cDespite economic pressures, Serco has proven its resilience and ability to grow through customer partnerships and operational excellence. With new technologies, expanded capacity, and a focus on sustainable, high-performance solutions, we\u2019re confident that 2026 will be a year of meaningful progress for our business and the transport sector as a whole.\u201d<\/p>\n<p><a href=\"https:\/\/mypr.co.za\/contact\/featured\/\">CLICK HERE to submit your press release to MyPR.co.za<\/a>.<\/p>\n<p><strong>Author<\/strong>: SHIRLEY WILLIAMS from <strong>Shirley Williams Communications<strong> on behalf of <strong>Serco (Pty) Ltd<\/strong>.<\/strong><\/strong><\/p>\n<div class=\"entry-pagination pagination\">Pages: <span class=\"post-page-numbers current\" aria-current=\"page\"><span class=\"screen-reader-text\">Page <\/span>1<\/span> <a href=\"https:\/\/mypr.co.za\/serco-strengthens-its-position-in-a-tough-market\/2\/\" class=\"post-page-numbers\"><span class=\"screen-reader-text\">Page <\/span>2<\/a><\/div>\n<p><a href=\"https:\/\/mypr.co.za\/serco-strengthens-its-position-in-a-tough-market\/\" target=\"_blank\">CLICK HERE to Read the Original Press Release on MyPR<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u201cDespite economic headwinds, leading South African truck and trailer body builder Serco has navigated 2025 with resilience and strategic focus delivering growth through innovation, customer partnerships, and operational excellence. This is according to Serco CEO Clinton Holcroft who said trends showed customers were stretching asset lives while selectively investing in efficiency improvements. These improvements validated &hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","autoblue_enabled":true,"autoblue_custom_message":"","autoblue_shares":[{"did":"did:plc:revymtt5qssww7e7avbruzic","date":"2025-11-10T11:53:40+00:00","uri":"at:\/\/did:plc:revymtt5qssww7e7avbruzic\/app.bsky.feed.post\/3m5bkregbzl24","response":"{\"uri\":\"at:\/\/did:plc:revymtt5qssww7e7avbruzic\/app.bsky.feed.post\/3m5bkregbzl24\",\"cid\":\"bafyreidqltwgpahm63lkcgtd3uk7dgffhn5v6qzltazwrlytyzm4nuddk4\",\"commit\":{\"cid\":\"bafyreig4t2fz6d7laaj35ampq5nb66tb6ockdmsyd7hx4g4ftrwpbx2ope\",\"rev\":\"3m5bkregopt24\"},\"validationStatus\":\"valid\"}"}],"autoblue_post_url":"","autoblue_publish_document":false,"republication-tracker-tool-hide-widget":false,"footnotes":""},"categories":[3],"tags":[29],"class_list":["type-post","category-news","tag-mypr-africa","entry"],"acf":[],"_links":{"self":[{"href":"https:\/\/mypr.co.za\/mail\/wp-json\/wp\/v2\/posts\/4001","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mypr.co.za\/mail\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mypr.co.za\/mail\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mypr.co.za\/mail\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mypr.co.za\/mail\/wp-json\/wp\/v2\/comments?post=4001"}],"version-history":[{"count":0,"href":"https:\/\/mypr.co.za\/mail\/wp-json\/wp\/v2\/posts\/4001\/revisions"}],"wp:attachment":[{"href":"https:\/\/mypr.co.za\/mail\/wp-json\/wp\/v2\/media?parent=4001"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mypr.co.za\/mail\/wp-json\/wp\/v2\/categories?post=4001"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mypr.co.za\/mail\/wp-json\/wp\/v2\/tags?post=4001"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}