The CRM Team is a First Technology Group company, and a Microsoft Solutions Partner. The CRM Team assists companies by streamlining customer engagement and delivering value more quickly.

The CRM Team was started by two friends in Johannesburg.

After years of working with CRM they said to each other, “There must be a better way. CRM solutions should be easy to use, quick to set up, and have a measurable impact on the business. Rather than being told about our solutions, our customers should experience them first-hand.”

Shortly after this conversation The CRM Team began.

Our objective is to help clients realise business value sooner, simplify the technology deployment process, gain deeper data-driven insights, and explore continual innovation to help them grow their businesses.

Years of experience with business applications have resulted in a broad pool of tenured team members who are knowledgeable in business application and cloud services.

Our knowledge of Microsoft extends beyond simple implementation. We have tried-and-true techniques and inventive Microsoft Dynamics specialists ready to build the right implementation plan for your business and its unique landscape.

What We Offer:

• Power Platform Implementation: With Microsoft Power Platform, collaborate to successfully solve challenges – analyze data, construct solutions, automate processes, and create virtual agents.
• Simplified User Adoption: Any company that implements new software should address user adoption and not simply software deployment.
• Microsoft Dynamics 365: Intelligent business applications that enables everyone to deliver operational excellence and create more engaging customer experiences.
• Data Insights and Visualisation: Know your customers like never before with a real-time customer data platform (CDP) from Microsoft.