Trade Conferences International will be hosting the Banking Customer On-boarding and Cross Selling Conference on 14 & 15 May at the Focus Rooms in Sunninghill, Johannesburg.
If you value building trust, customer loyalty and forging long-term relationships with your customers, then this conference is for you. In an informative, interactive and conducive atmosphere, the conference will take you to the fascinating and challenging world of customer retention through on-boarding and cross-selling.
The conference will give you practical life experience perspectives on the when and how to embark on an on-boarding and cross-selling exercise, with the ultimate aim of acquiring new customers and retaining existing ones. To make sure that you are one step ahead of your competitors, take advantage of this final early-bird discount offer and register now to secure your seat.
A quick glance at the speaker panel that will be addressing key issues at this conference:
Ann Nurock, Relationship Audits & Management
Larry O’Sullivan, Rand Merchant Bank
Jainita Khatri, Prana Business Consulting
Mornay Roberts-Lombard, University Of Johannesburg
Andries Noeth, Consulta Research
Chris Huntingford, Karabina Solutions
Ros Siddle, Truth
Ferdi Maritz, P: Cubed
Francois Muscat, Wsioms
Yaron Assabi, Digital Solutions Group
To avoid losing market share to your competition you will have to improve product and service offerings and quality in order to meet customer expectations and maintain this throughout the customer lifecycle, this includes cross selling products to satisfy all their financial needs and requirements.
In order to learn more about this lifecycle of the industry, join experts at this event and gain insight into the minds of the professionals. Register now and remain a step ahead in the sector. Email project manager, Naison Chilenge on naison@tci-sa.co.za or call 011 803 1553 for more details.
Author: Sian Wirth from Trade Conferences International.
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More Info link: https://www.tci-sa.co.za
Twitter: www.twitter.co/tcisa
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