Branch Optimisation Conference 2015

Breakthroughs in recent times call for bank branches to become even more simple, fast-paced, secure and convenient to attract or retain customers.

The Branch Optimisation Conference 2015 will be a learning and networking environment amongst attending delegates and knowledgeable speakers, which will be the best platform and opportunity for branch banking optimisation to shoot bank branches into the future.

Branch banks have historically been the front line of the customer relationship. But at a time when more than 60 percent of South Africans online to some degree, branch banks are challenged to stay relevant.

Customers’ branch visits have decreased 20 percent over the past decade as more financial transactions migrate from the branch to mobile and online channels. Branch banks are also expensive to operate. As customers rapidly adopt online modes of banking, branches will struggle to stay profitable using their current model but these facilities offer the comfort and knowledge of friendly, face-to-face customer interactions that online channels cannot replicate adequately.

To enquire and book a seat for this conference, or for speaker opportunities, send an e-mail to the Project Manager: Nicole Parker: nicole@tci-sa.co.za

For sponsorship opportunities and exhibition enquiries, contact sian@tci-sa.co.za or call 011 803 1553

Author: Sian Wirth from Trade Conferences International.
More Info link: https://www.tci-sa.co.za/branch-optimisation-conference-2015/
Twitter: www.twitter.co/tcisa

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