WESTVILLE, DURBAN: Empty cartridges should be sorted by printer and ink type, sealed one by one, and any that are leaking or damaged labelled separately. That is what the empty return programme from InkEx, a Westville, Durban supplier of refurbished cartridges and bulk ink refill systems for offices, design studios, artists and wide-format print shops, asks of anyone sending empties back.
What goes back
The programme takes spent black, colour and photo cartridges, empty bottles from bulk ink and refill kits, and wide-format units where the casing and chip can be checked first. Usable plastic, metal and electronic parts are separated from wet waste and damaged stock, and each unit is checked for refill, chip reset work, parts recovery or basic recycling.
“A cartridge that has dried out or leaked in a drawer isn’t automatically finished,” the InkEx refill technician said. “We can still assess it, but we need to know which ink was in it before we start cleaning.”
For larger offices and print rooms, a labelled box system usually keeps empties under control. Dye and pigment waste should stay apart so they do not contaminate bottles or trays.
Checks before anything is reused
- casing and clip condition
- chip area and contact cleanliness
- nozzle opening and outlet residue
- sponge condition and signs of air in the cartridge
- bottles, tubes and connectors on continuous ink supply units
In Durban’s humidity, careless storage adds risk, so the team also advises on keeping caps on, storing empties away from dust and heat, and keeping opened ink out of hot vehicles and direct sun.
Handover and courier
Durban clients can hand over at Westville. Batches from Pietermaritzburg, Johannesburg, Pretoria and Cape Town travel by courier, and in nearby Ballito and Hillcrest regular office runs can make handover simpler. A clean batch of standard cartridges needs less handling than a mixed box of damaged housings and loose chips. Pricing therefore depends on the number of empties, their condition and any sorting, cleaning or recovery work. Wide-format units and refill system parts are assessed separately.
The InkEx website sets out the refurbished cartridges, refill kits and bulk ink systems, including the empty return programme. Wide-format printers and print room equipment can be sourced from am.co.za.
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