Johannesburg, South Africa --February 2018 4% of employees agree blocking out noise increases their productivity.(1) Today, work happens everywhere — in busy open-plan offices and contact centers, at home, even coffee shops. This flexibility is great for business and people, but with it comes a new challenge: noise. Distraction caused by noise reduces productivity and well-being and, in contact centers, detracts from a positive customer experience. Studies show that it takes 23 minutes to recover from distraction(3) and over 58% of employees are distracted multiple times each day.(2) That represents a significant impact on your customers’ businesses you can easily help avert through proven noise reduction strategies and products. Managing Noise: In the Contact Center In the contact center, noise remains the biggest complaint among employees(4) and can negatively impact customer satisfaction.(3) But managing noise effectively can raise productivity,2 improve customer experiences(5) and impact the bottom line.(1) Plantronics creates technologies that manage noise to help contact centers be more effective and businesses be more successful. Let’s look at some common situations: Customer Service Representative (CSR) - Needs to handle urgent requests from customers quickly and efficiently. Key challenge: Hearing and being heard by customers. Help Desk Support - Manages intense, often lengthy, customer calls. Key challenge: Wearing headset all day (comfort, battery issues). Supervisor - Supports CSRs with call assistance and training. Key challenge: Background noise and audio quality on escalated calls. High-Level Support - Guides and supports CSRs on most challenging calls. Key challenge: Mobility within office to help with urgent situations. How do you handle these challenges within your business? Contact Center Solutions Plantronics engineers solutions that help people manage the noise around them so they can be more effective — no matter where . . .
Domestic Flights South Africa is preparing for a busy 2018. With South Africa being a top tourist destination in Africa and expecting many tourists next near, they are constantly expanding their offerings and have a wide variety of different services available. With the goal to provide the easiest and most cost effective way to find and book the best travel deals at the cheapest prices. Domestic Flights South Africa offers flights, car rental, bus bookings, and accommodation across South Africa. Covering all the main metros including: Cape Town, Durban, Johannesburg, Cape Town, East London and Port Elizabeth When you search for flights with Domestic Flights South Africa, you’ll get results from all the major and low-cost carriers (such as Mango, SAA, British Airways, FlySaFair and Kulula) displayed in one place so that you can compare ticket prices allowing you to book the cheapest price.. You can refine also your results by playing around with various settings such as ‘departure time’ or ‘preferred number of stops’. Once you have decided on the best flight ticket for you, book and pay online in one seamless transaction. This applies to the Car Rental and Hotel booking facilities as well. Currently, Domestic Flights South Africa offers Cheap flights listing from some of the top flight providers and airlines in the world. Some of the notable international airlines include: Arik Air Cathay Pacific Airlines Delta Airlines Ethiopian Airlines Emirates Airlines Etihad Airways Kenya Airways Qantas Airlines Qatar Airways Singapore Airlines Turkish Airlines Virgin Atlantic British Airways Fly Blue Crane Also including some of South Africa top domestic carriers and airlines including; FlySafair Kulula Airlines Mango Airlines SA Airlink SA Express South African Airways Not only have they got an up to date flight section with the top airlines, but they also list a wide range of car rental services from South African car rental . . .
* One small gesture may be the catalyst to a Manganese Ore Free PE Beachfront * Sailors vote for the environment * Turtles-1, Plastic Straws-0 * Surf the wave to Turn the Tide on Plastic The Nelson Mandela Bay, Port Elizabeth based Algoa Bay Yacht Club (ABYC) has banned Plastic Straws and issued a challenge to every consumer and business to say; "No to plastic" as the wave to 'Turn the Tide on Plastic' becomes a tsunami. Inspired by the Volvo Ocean Race yacht, 'Turn the Tide on Plastic, skippered by Britain's, Dee Caffari and after a talk by Sustainable Seas Trust Director Dr Tony Ribbink, the decision to move towards a Plastic Free Zone at ABYC by banning plastic straws was unanimously approved by the ABYC Exco on Tuesday 16 January 2018. "With 350 kg's of plastic being dumped in the ocean every second, it is projected that there will be more plastics than fish in the ocean by 2050. This pollution is killing millions of marine animals and sea birds each year, damaging sensitive ecosystems, affecting environmental and human health. Aside from lost opportunities the cost to Africa runs in to billions annually," said SST Director Dr Tony Ribbink at a recent presentation to members and sailors at the Algoa Bay Yacht Club. Spearheaded by the ABYC's House Commodore, Frank Atkinson, ABYC has implemented an immediate ban on plastic straws and will move towards a plastic free environment. Frank says; "All my life I have been fortunate to have lived beside the water - either the Zwartkops River or the beaches of Port Elizabeth. Our activities as kids were sailing, swimming, fishing and gathering bait where I was subjected first hand to the horrors caused by carelessly discarded plastic on the marine and wildlife in general. What really hit home however was a recent screening at the Algoa Bay Yacht Club by Dr Tony Ribbink of a film depicting how floating plastic bags were eaten by dolphins who mistook them for jelly fish and a particularly horrifying look at . . .
Cape Town, December, 7, 2017: Addiction and other self-destructive behaviours have a devastating effect on both the addict and their loved ones. Making the choice to book into a rehab facility and getting the necessary support and psychological help is paramount to long-term recovery and relapse prevention. But the treatment program chosen is just as important. Treatment for substance abuse and process-addictions is a complex matter that goes far beyond simply the abuse of drugs, alcohol, gambling and other vices. Treatment plans need to cater to the individual. There are countless rehab options available, so it is understandable to feel overwhelmed. Increasing there is a large group of professionals who support alternative recovery options to 12-Steps. When faced with the choice to opt for an alternative non-traditional program or traditional 12-Step program, what are the major benefits of opting for the newer, alternative treatment? The 12-Step Program and the Minnesota Model The 12-Step program was used in conjunction with the Minnesota Model which advocates complete abstinence from all mind-altering substances. 12-Step programs function more as peer support groups and self-help organisations. However, in a primary care facility, there are also a number of counsellors and other medical staff on hand to assist with detox and provide individualised care. Most rehabs and recovery centres use this model and for many people suffering from addiction the program has helped them enjoy a happy, productive, sober life. However, this program has had varying degrees of success, which has led to a number of patients seeking alternative treatments. One of the keystones vested in the 12-Step program postulates that alcoholism and addiction are a disease. 12-Step’s sees the dependence on drugs or alcohol as the ‘primary problem’. Non 12-Step programs sees recovery in a different light. Dependence certainly plays a major role in treating addiction but . . .
The in-form Brendon Davids achieved a career first when he raced to victory in the three-day Bestmed Jock Tour, which culminated at the Mbombela Stadium in Mpumalanga today. The RoadCover pro finished the 138km final stage, which included 3 100m of ascent, in third to cement his overall lead in what is, on paper, South Africa's toughest road cycling event. Stage three was won by ProTouch's James Fourie with Dimension Data's Kent Main, who wore the yellow jersey yesterday after winning the opening day individual time-trial, in second. ProTouch's Jayde Julius finished runner-up in the general classification after a gutsy long-distance attack that saw him take the honours in yesterday's 154km stage over Spitskop and Long Tom Pass. Completing the overall podium was his teammate Myles van Musschenbroek, who has been on top of his game after returning from injury earlier this month. "I'm happy with how this weekend turned out, it's a really cool feeling," said Davids, a former African continental mountain bike champion who switched to the road after missing out on selection for the Rio Olympics. "It's my first tour win, the first time I've worn a yellow jersey on the road, so I'm pretty happy with how things have turned out," said the 23-year-old from Fourways in Johannesburg. He explained that he had started the stage with the sole intention of holding on to the yellow jersey, which he secured the previous day after just failing to haul in a tiring Julius. The final day included the feared Boulders climb early on, but it was status quo for the GC contenders until they hit the base of the Hilltop ascent after 131km of racing. Team ProTouch showed their hand first on the climb when Pieter Seyffert and Gustav Basson tried to set Julius up for a final assault on yellow, but Davids was content to follow the wheels of Main and teammate Mornay van Heerden. RoadCover's Clint Hendricks then paced Davids up to the three attackers, with Main on Davids' . . .
Pro cyclist Jayde Julius risked all when he joined an early breakaway on the second stage of the Bestmed Jock Tour, but his gamble paid off when he soloed to victory in Mbombela, Mpumalanga, today. The ProTouch rider was part of a four-man group - alongside teammate Gustav Basson, RoadCover's Bradley Potgieter and Rand Water's Thulasizwe Mxenge - who split from the peloton 20km after the start at the Mbombela Stadium. "It was a big gamble because it was so early, considering I was so high in the general classification, said Julius, who placed fourth after yesterday's 27km uphill time-trial to Kaapsehoop. Mxenge fell behind before the group reached the base of the first of the day's two major climbs, Spitskop, which topped out 78km into the 154km stage. Basson slowly lost touch with Julius and Potgieter on the ascent, but the leaders waited for him as they crested the climb and together they continued on to Long Tom Pass. "Gustav rode himself inside out and was able to take me to Long Tom," said Julius. "From there I rode with Brad, but I dropped him on the climb with maybe 45km to go." After the sacrifices from his team, the 24-year-old from Honeydew in Johannesburg said not winning was simply not an option and he rated his charge to the finish as one of his greatest efforts. "Coming to the line was the biggest pursuit of my life because I had a headwind that I had to fight and I knew Brendon Davids was coming, so it was a massive time-trial again after yesterday." Julius, who grew up in the Western Cape, took stage honours in 4:14:23 and also donned the Optimum Financial Services king of the mountains and points jerseys. Davids finished 13 seconds down and now provisionally leads the general classification after collecting his second runner-up spot in as many days. ProTouch's Myles van Musschenbroek completed the podium a further 50 seconds adrift to move into provisional third. With the overall victory within his grasp, Julius said . . .
Kent Main executed his strategy to perfection to win the opening stage of the three-day Bestmed Jock Tour in Kaapsehoop, Mpumalanga, today. The Dimension Data rider, who is racing without the support of a full team, set out determined to take advantage of the 27km individual time-trial that climbed all the way from Mbombela. Main, who was aiming to finish in around 55 minutes, crossed the line in a provisional time of 54:57 to record a relatively comfortable victory over RoadCover's Brendon Davids, who won the one-day Jock Classic over the same roads earlier this season. Davids' teammate, Mornay van Heerden, completed the podium in 55:45. "I think you can say that's a pretty well-judged effort," said Main, who showed that he is developing into one of the country's top tour riders after winning the five-day Tour of Good Hope by one second in March. "I'm ecstatic to take the win," he said, while admitting that he battled through the final 5km after having good rhythm early on. Main said he overtook several riders who left the starting chute ahead of him, but had to dig deep as he entered the final stretch. "Going into the last five kilometres it really started to hurt and it got even harder in the last three kilometres. "When it flattened out a bit in the last one-and-a-half kilometres I just put my head down and grinded through." The 21-year-old pro from Linden in Johannesburg will pull on the yellow jersey for tomorrow's 140km stage, which features 2 900m of climbing. "The main objective now is to win the tour, but I think it's going to be really hard. I'm going to have to race really smart over the next two stages and not give too much away. "Hopefully I won't lose any time tomorrow, but I don't think it will be a day where I will gain any time either." Team Garmin's Yolandi du Toit, who has been focusing on mountain biking in recent years, made a victorious return to the road to finish ahead of Cycle4Cansa winner Carla . . .
Kent Main plans to use his international experience to his advantage when he lines up for the three-day Bestmed Jock Tour in Mbombela, Mpumalanga, on Friday. The 21-year-old cyclist signed for Dimension Data shortly after winning the five-day Tour of Good Hope in March and almost immediately packed his bags for Italy. "I'm really keen to get back into racing and the Jock will be my first race in South Africa since the Tour of Good Hope," said Main, who described his European season as a great learning curve. "We did some really big races and it gave me a lot of experience so I think in general my level has really improved." After lining up at events like the Baby Giro and Giro Valle d'Aosta, Main said he was well prepared and confident of shaking up the local racing scene. "I'm really looking forward to being competitive and delivering a good result for my team," said the lanky climber, who placed seventh last year. "I know some of the local teams have been very dominant recently, so it will be good to hopefully see someone else on the top step." Although the Jock, presented by Rudy Project, covered 304km with a mammoth 7 200m of vertical ascent, the Linden resident believed the day one individual time-trial would be the most crucial of the three stages. Without the backing of a full team, he singled out the hilly 27km test against the clock between the Lowveld towns of Mbombela and Kaapsehoop as an opportunity to make his mark. "I'll have a good time-trial, I'm confident in my abilities for that," said Main, who had spectators on their feet as he turned a 51-second deficit into a one-second victory over ProTouch's Myles van Musschenbroek on the final climb of the Bestmed Tour of Good Hope. "I'm going to take it day by day, but, if I have a strong time-trial, then there's no doubt I'll have a good race going into the rest of the stages." Despite his confidence, he admitted his task would be far from easy as the DiData colours would . . .
Tetra Pak’s annual Milk for Change campaign to raise awareness of the nutritional benefits of long life milk and donate portions of long life milk to children in underprivileged communities in partnership with non-profit Feed SA has already exceeded expectations as the campaign heads into its final 10 days. Milk for Change has already reached an audience of 5,66 million South Africans and delivered 140 000 servings as the push via the SMS line (“Milk for Change” to 40380) and i-Pay (via milkforchange.co.za) reaches its climax. “We raised 35 000 litres of long life milk,” says Liesl Gruber, marketing director at Tetra Pak South Africa. “And this campaign has already shown me that South Africans are a can-do nation. While the world and our own country are beset by technology-driven business disruption and economic uncertainty, ordinary people are getting on with looking after one another where it matters. We’re proud to be playing a role in making a better future a reality for all South Africans, starting with the children.” Milk for Change announced its intermediate success at an event in Alexandra to hand over collected milk to Feed SA on August 8, 2017. Genevieve Nathan, director of FEED SA, says: “As a non-profit, we cannot survive without the help of communities and corporates that help us get the tens of thousands of rands per month we need to give our kids the most important meal of the day – breakfast. We know that children cannot achieve their full academic potential, the key to their future success, without a nutritional, balanced breakfast, the most important meal of the day, which is why #MilkForChange resonates so strongly with our own vision. It is not easy growing up in Alexandra or being one of the nine million South Africans who don’t get the food they need each day, but with the long life milk from the #MilkForChange campaign we can make sure it’s not quite so hard.” Tetra Pak South Africa MD, John Strömblad, says: “Milk for Change is . . .
Brendon Davids' outstanding form on the road continued when he rode to overall victory in the 148km three-stage Bestmed Jock Classic in Mbombela, Mpumalanga, today. The 23-year-old RoadCover professional, who won the Knysna Cycle Tour last weekend, was able to turn a small lead going into the decisive final leg into a comfortable winning margin. He showed his strength on Long Tom Pass shortly after the start in Sabie when repeated accelerations saw him draw clear of his closest challengers, allowing him to solo to the stage and overall win. Davids completed what is said to be South Africa's toughest one-day road race in a total time of 3:54:00 to finish just over four minutes ahead of BCX's Steven van Heerden (3:58:07) with the latter's teammate David Maree (3:59:31) third. With only one second splitting the front-runners following the first two stages, Davids said they reviewed their tactics before the 61km final stage and decided to light it up from the first kilometre. "So when we turned onto Long Tom Pass after the neutral zone, Bradley (Potgieter) attacked and I countered, but the race came together again," said the former African continental mountain bike champion who hails from Fourways in Johannesburg. "He attacked immediately again and then, about 2km into the climb, I went and got a gap." With his lead fluctuating between 30 seconds and a minute over BCX's Reynard Butler and Van Heerden on the pass, Davids said he decided to make another big push at the top. "From there the gap exploded to just under three minutes and I used my time-trial skills to open it up. My lead grew to about four minutes at the finish." Davids said he was extremely relieved to claim the victory in his debut appearance. "This is a tough race because of the way the stages are in close proximity to each other. It gives everyone enough time to recover and everyone is fresh to contest again. "It makes for really intense racing, and when I came across the . . .