Johannesburg, South Africa --February 2018 4% of employees agree blocking out noise increases their productivity.(1) Today, work happens everywhere — in busy open-plan offices and contact centers, at home, even coffee shops. This flexibility is great for business and people, but with it comes a new challenge: noise. Distraction caused by noise reduces productivity and well-being and, in contact centers, detracts from a positive customer experience. Studies show that it takes 23 minutes to recover from distraction(3) and over 58% of employees are distracted multiple times each day.(2) That represents a significant impact on your customers’ businesses you can easily help avert through proven noise reduction strategies and products. Managing Noise: In the Contact Center In the contact center, noise remains the biggest complaint among employees(4) and can negatively impact customer satisfaction.(3) But managing noise effectively can raise productivity,2 improve customer experiences(5) and impact the bottom line.(1) Plantronics creates technologies that manage noise to help contact centers be more effective and businesses be more successful. Let’s look at some common situations: Customer Service Representative (CSR) - Needs to handle urgent requests from customers quickly and efficiently. Key challenge: Hearing and being heard by customers. Help Desk Support - Manages intense, often lengthy, customer calls. Key challenge: Wearing headset all day (comfort, battery issues). Supervisor - Supports CSRs with call assistance and training. Key challenge: Background noise and audio quality on escalated calls. High-Level Support - Guides and supports CSRs on most challenging calls. Key challenge: Mobility within office to help with urgent situations. How do you handle these challenges within your business? Contact Center Solutions Plantronics engineers solutions that help people manage the noise around them so they can be more effective — no matter where . . .
Domestic Flights South Africa is preparing for a busy 2018. With South Africa being a top tourist destination in Africa and expecting many tourists next near, they are constantly expanding their offerings and have a wide variety of different services available. With the goal to provide the easiest and most cost effective way to find and book the best travel deals at the cheapest prices. Domestic Flights South Africa offers flights, car rental, bus bookings, and accommodation across South Africa. Covering all the main metros including: Cape Town, Durban, Johannesburg, Cape Town, East London and Port Elizabeth When you search for flights with Domestic Flights South Africa, you’ll get results from all the major and low-cost carriers (such as Mango, SAA, British Airways, FlySaFair and Kulula) displayed in one place so that you can compare ticket prices allowing you to book the cheapest price.. You can refine also your results by playing around with various settings such as ‘departure time’ or ‘preferred number of stops’. Once you have decided on the best flight ticket for you, book and pay online in one seamless transaction. This applies to the Car Rental and Hotel booking facilities as well. Currently, Domestic Flights South Africa offers Cheap flights listing from some of the top flight providers and airlines in the world. Some of the notable international airlines include: Arik Air Cathay Pacific Airlines Delta Airlines Ethiopian Airlines Emirates Airlines Etihad Airways Kenya Airways Qantas Airlines Qatar Airways Singapore Airlines Turkish Airlines Virgin Atlantic British Airways Fly Blue Crane Also including some of South Africa top domestic carriers and airlines including; FlySafair Kulula Airlines Mango Airlines SA Airlink SA Express South African Airways Not only have they got an up to date flight section with the top airlines, but they also list a wide range of car rental services from South African car rental . . .
* One small gesture may be the catalyst to a Manganese Ore Free PE Beachfront * Sailors vote for the environment * Turtles-1, Plastic Straws-0 * Surf the wave to Turn the Tide on Plastic The Nelson Mandela Bay, Port Elizabeth based Algoa Bay Yacht Club (ABYC) has banned Plastic Straws and issued a challenge to every consumer and business to say; "No to plastic" as the wave to 'Turn the Tide on Plastic' becomes a tsunami. Inspired by the Volvo Ocean Race yacht, 'Turn the Tide on Plastic, skippered by Britain's, Dee Caffari and after a talk by Sustainable Seas Trust Director Dr Tony Ribbink, the decision to move towards a Plastic Free Zone at ABYC by banning plastic straws was unanimously approved by the ABYC Exco on Tuesday 16 January 2018. "With 350 kg's of plastic being dumped in the ocean every second, it is projected that there will be more plastics than fish in the ocean by 2050. This pollution is killing millions of marine animals and sea birds each year, damaging sensitive ecosystems, affecting environmental and human health. Aside from lost opportunities the cost to Africa runs in to billions annually," said SST Director Dr Tony Ribbink at a recent presentation to members and sailors at the Algoa Bay Yacht Club. Spearheaded by the ABYC's House Commodore, Frank Atkinson, ABYC has implemented an immediate ban on plastic straws and will move towards a plastic free environment. Frank says; "All my life I have been fortunate to have lived beside the water - either the Zwartkops River or the beaches of Port Elizabeth. Our activities as kids were sailing, swimming, fishing and gathering bait where I was subjected first hand to the horrors caused by carelessly discarded plastic on the marine and wildlife in general. What really hit home however was a recent screening at the Algoa Bay Yacht Club by Dr Tony Ribbink of a film depicting how floating plastic bags were eaten by dolphins who mistook them for jelly fish and a particularly horrifying look at . . .
Cape Town, December, 7, 2017: Addiction and other self-destructive behaviours have a devastating effect on both the addict and their loved ones. Making the choice to book into a rehab facility and getting the necessary support and psychological help is paramount to long-term recovery and relapse prevention. But the treatment program chosen is just as important. Treatment for substance abuse and process-addictions is a complex matter that goes far beyond simply the abuse of drugs, alcohol, gambling and other vices. Treatment plans need to cater to the individual. There are countless rehab options available, so it is understandable to feel overwhelmed. Increasing there is a large group of professionals who support alternative recovery options to 12-Steps. When faced with the choice to opt for an alternative non-traditional program or traditional 12-Step program, what are the major benefits of opting for the newer, alternative treatment? The 12-Step Program and the Minnesota Model The 12-Step program was used in conjunction with the Minnesota Model which advocates complete abstinence from all mind-altering substances. 12-Step programs function more as peer support groups and self-help organisations. However, in a primary care facility, there are also a number of counsellors and other medical staff on hand to assist with detox and provide individualised care. Most rehabs and recovery centres use this model and for many people suffering from addiction the program has helped them enjoy a happy, productive, sober life. However, this program has had varying degrees of success, which has led to a number of patients seeking alternative treatments. One of the keystones vested in the 12-Step program postulates that alcoholism and addiction are a disease. 12-Step’s sees the dependence on drugs or alcohol as the ‘primary problem’. Non 12-Step programs sees recovery in a different light. Dependence certainly plays a major role in treating addiction but . . .
When it comes to Solar Systems the consumer always had two choices: Grid Tie only which had to shut down during load shedding and failure of the grid Hybrid incorporating (mainly) battery back up which would seamlessly provide power to the home in the event of a grid failure. Obviously the difference between the two is in the cost of installation and the running cost over the life of a system with straight grid tie winning the cost race hands down. Almost all residential solar power grid tie inverters are designed to shut down for safety and technical reasons in case of the grid powering down. Now when one reads about Solar 2.0 one experiences an 'Aha' moment - surely the solution cannot be that simple? Essentially Solar 2.0 is being touted as an 'in-between' solution between hybrid and grid tie as Solar 2.0 will function even when the grid goes down - but still only in sunlight hours with the option of adding battery power. The ideal Solar 2.0 system will offer a seamless transition between grid tied and off-grid whilst also offering a battery system as a 'plug and play' option. Another win for solar system owners will be the ability of any Solar 2.0 Inverter to be able to be swopped out for 'old technology'. When it comes to Solar Energy production the progression has been rapid. Initially inverters received DC power from a string of solar panels and the production rate was directly tied to the performance of the lowest solar panel in the string (think of the weakest link in a chain to understand the concept). The next advance was to increase the number of strings that an inverter could handle so as to minimise the possiblity of one solar panel adversely affecting the production. What affects the production of any string of solar panels are things like shadows, birds, leaves etc on the panels over the course of the day. So, a solution was needed to further increase the number of 'strings' available so that the 'weakest link' . . .
A motivational talk by cycling great Ashleigh Moolman-Pasio is set to rev up participants ahead of the fourth and final round of the Madibaz XCO Series at the Nelson Mandela University's George campus on Sunday. Moolman-Pasio, who recently returned from racing in Europe, will be one of the guest speakers at a mountain biking symposium at the venue on Saturday evening. The 31-year-old continued to impress on the world circuit this year and made history when she climbed to third in the UCI World Rankings - the highest by a South African - on the back of a stellar season. She placed seventh in the individual time-trial at the UCI Road World Championships in Norway last month before crashing out of the road race. The 2012 Olympian is no stranger to adversity and bouncing back from it. In October last year, she crashed and broke her hip which set her on a lengthy path to recovery and, most recently, she was forced to withdraw from the Cape Pioneer Trek due to illness. The national time-trail champion said she hoped to motivate riders who attend the talk by sharing her experiences and advice. "Cycling is probably one of hardest sports in the world in that there are so many aspects that are out of our control, so there are plenty of obstacles that have to be overcome," said the Stellenbosch alumnus. "I'll be talking about how I've managed to overcome adversity and give advice on how one can handle this disappointment." Moolman-Pasio said events such as the symposium provided valuable opportunities to engage in and encourage dialogue, which she felt was important to help move the sport forward. The cross-country series, which is proudly sponsored by Old Mutual Private Wealth Management, has seen the likes of national marathon mountain bike champion Robyn de Groot and National MTB Series champion Matthys Beukes take part. "It's really encouraging to see what's being done on the mountain bike scene in this country," said Moolman-Pasio. "It's . . .
Get Ready For The St Francis Bay Oktoberfest 2017. Join us for the 2nd annual St Francis Bay Oktoberfest on 14 October 2017. Set in our beautiful seaside village, this is an Oktoberfest experience not to be missed. Last year we had so much fun dancing late into the night, and this year promises to be another party of note. Get into the spirit of things and dress up! Book your ticket asap as numbers are limited. Sample a range of top quality craft beers from St Francis Brewing Company, Poison City Brewing and more! Expect live music, DJ’s, a vast selection of quality craft beer, gin bars, traditional German food, market vendors, surfboard giveaways, dancing and a whole world of fun! Tickets here - R150 per person - https://www.quicket.co.za/events/29561-st-francis-bay-oktoberfest/#/ This event, set up by parents of the St Francis College to bring some fun and an element of school fund-raising into St Francis Bay in a traditionally quiet month, has become a highlight on the St Francis Calendar, for both St Francis residents and homeowners from surrounding areas. This year initial sales show much interest from outlying areas, with our neighbours who are keen to come over the Kromme River and have a look-see at what cool events we have in St Francis Bay. The Oktoberfest will once again be presented by St Francis College, and the parents are working hard in order to grow this festival, to make it a highlight event in the Kouga region. In addition to the Beerfest and party, this year there will be a water sport event - Water Polo In The Canals - run by our local open water swim club and Liquid Lines swimming facility based in Cape St Francis. This is the next step in our vision to bring a complete “lifestyle festival” to our village. To support the Oktoberfest and the St Francis College, the St Francis Surf Factory has donated two ‘grom’ boards towards the fundraising. Raffle tickets are R50 each, and the two winners will each with a custom-ordered . . .
As we approach the final event of the Billabong Junior Series presented by All Aboard Travel, it looks like a very close finish in many of the age divisions. Surfers have been battling it out over the last three contests, and it’ll be a big push into the final event this weekend. From the super competitive U12 Boys division, all the way through to the Pro Junior divisions, there is much at stake and the competition will be fierce. In the U12 Boys, Kyra Bennie is comfortably leading the rankings from C-Jay Posthumus, with Sergio Nogueira in third place. Kyra has three wins to his name already, hoping to get a fourth in Seal Point. The U14 Boys sees Daniel Emslie in first spot on the rankings, with Mitch Du Preez and Nate Spalding duking it out for second spot, with only twenty points separating second from third spot going into the final competition. Ceara Knight leads the U14 Girl division, with Caroline Brown a close second place, and Zoe Steyn in third. There are very few points separating the top three spots in the U16 Boys, with Dellin Hendricks just five points ahead of Eli Buekes. Luke Slijpen is just behind in third place, but the final event could very easily see a change in the rankings. Kayla Nogueria, who already has three wins under the belt and goes into the event as a firm favourite, leads the U16 Girls. Tayla de Coning is currently in second place, ahead of S’nenhlanhla Makhubu U18 Pro Junior Men is a tussle between the Elkington brothers Jake and Max, with Jake leading the division going into the final event. He has a comfortable lead over Max, and Ethan Fletcher is in third. Sophie Bell leads the U18 Pro Junior Women’s division from Kayla Nogueira and Kirsty McGillivray. The winner of the Pro Junior Men as well as the Pro Junior Women will each receive a ticket to Bali courtesy of presenting sponsor All Aboard Travel. CLICK HERE to submit your press release to MyPR.co.za. More Info on Tight . . .
Billabong Junior Series Final Event presented by All Aboard Travel Seal Point, Cape St Francis – The final event of the Billabong Junior Series 2017 presented by All Aboard Travel will take place at Seal Point, Cape St Francis on the weekend Friday 29 Sept – Sunday 1 October. This year is the 20th year of this highly successful and nurturing Junior Series and the contest at Seal Point will actually clock in as the 59th individual event since the series started in 1997. This series – the longest running junior series in the world – has seen the likes of Jordy Smith and Bianca Buitendag emerge as Championship Tour surfers, and the latest graduate looks to be Mikey February from Cape Town. He is currently ranked fifth on the World Surf League’s World Qualifying Series rankings. This contest at Seal Point will be the fourth and final competition of the year, and the series champs will be crowned after the event has completed. Divisions that will be competing are: U12 Boys, U14 Boys and U14Girls, U16 Boys and U16Girls, U18 Jnr Men’s and U18 Jnr Women’s. All Aboard Travel presents the contest, and supporting sponsors are BOS, VonZipper and Zigzag Magazine. The Billabong Junior Series is sanctioned by Surfing South Africa, as well as the World Surf League. The exciting four part series commenced in Port Elizabeth, headed down to Cape Town as part of the BOS Cape Crown, moved on to event three that took place as part of the Ballito Pro, and will culminate in Seal Point with the fourth and final competition. There will also be the regular VZ Airshow, with R2k first prize, and the winner of the U18 Pro Junior Men as well as the winner of the U18 Pro Junior Women will be going to Bali courtesy of All Aboard Travel. The following week, 4 – 8 October, will see the Billabong SA Junior Championships take place at Lower Point in JBay. Last year Nelson Mandela Bay clinched the coveted Freedom Cup, and will be keen to reclaim the title at this year’s . . .
JOHANNESBURG, September 14, 2017: Ahead of National Recycling Day on September 15, the Paper Recycling Association of South Africa (PRASA) shares the story about Mary Phillips, an entrepreneur who saw value in paper waste and old telephone directories. Mary Phillips got involved in the recycling industry in September 2012, and after what has been a long and sometimes times difficult haul, she is beginning to see the fruits of her labour. It all began when she decided that she had had enough of the corporate world and chose to go into business on her own account. The avenue she selected was recycling and her product of choice was paper. “It’s a clean material and I could transport greater values by volume in my little car than if I went around collecting bottles and cans,” says Mary, who participated in the PRASA's entrepreneurship training course in August 2016. She has made things happen in the Eastern Cape and while she believes that her best days are still to come, her start-up business currently provides employment for three permanent staff members, pays 10 collectors on a regular basis and is a source of income for up to 18 casual workers, as and when required. Determined “Recycling is much more profitable in Johannesburg and Cape Town where collectors can earn several times more that our people in the region; on the other hand, it does provide them with some form of income. “Another problem is that local financial institutions see recycling as a high-risk business which makes it difficult to finance the purchase of vehicles and specialised equipment necessary to make our business grow.” Less determined people than Mary might have given up long ago but she persevered, investigating business opportunities in and out of her home province. An association with Trudon Publishing, which produces the Yellow Pages, has resulted in the staging a highly successful school competition in the Eastern and Western Cape which sees learners collect and return . . .