Johannesburg, South Africa --February 2018 4% of employees agree blocking out noise increases their productivity.(1) Today, work happens everywhere — in busy open-plan offices and contact centers, at home, even coffee shops. This flexibility is great for business and people, but with it comes a new challenge: noise. Distraction caused by noise reduces productivity and well-being and, in contact centers, detracts from a positive customer experience. Studies show that it takes 23 minutes to recover from distraction(3) and over 58% of employees are distracted multiple times each day.(2) That represents a significant impact on your customers’ businesses you can easily help avert through proven noise reduction strategies and products. Managing Noise: In the Contact Center In the contact center, noise remains the biggest complaint among employees(4) and can negatively impact customer satisfaction.(3) But managing noise effectively can raise productivity,2 improve customer experiences(5) and impact the bottom line.(1) Plantronics creates technologies that manage noise to help contact centers be more effective and businesses be more successful. Let’s look at some common situations: Customer Service Representative (CSR) - Needs to handle urgent requests from customers quickly and efficiently. Key challenge: Hearing and being heard by customers. Help Desk Support - Manages intense, often lengthy, customer calls. Key challenge: Wearing headset all day (comfort, battery issues). Supervisor - Supports CSRs with call assistance and training. Key challenge: Background noise and audio quality on escalated calls. High-Level Support - Guides and supports CSRs on most challenging calls. Key challenge: Mobility within office to help with urgent situations. How do you handle these challenges within your business? Contact Center Solutions Plantronics engineers solutions that help people manage the noise around them so they can be more effective — no matter where . . .
Domestic Flights South Africa is preparing for a busy 2018. With South Africa being a top tourist destination in Africa and expecting many tourists next near, they are constantly expanding their offerings and have a wide variety of different services available. With the goal to provide the easiest and most cost effective way to find and book the best travel deals at the cheapest prices. Domestic Flights South Africa offers flights, car rental, bus bookings, and accommodation across South Africa. Covering all the main metros including: Cape Town, Durban, Johannesburg, Cape Town, East London and Port Elizabeth When you search for flights with Domestic Flights South Africa, you’ll get results from all the major and low-cost carriers (such as Mango, SAA, British Airways, FlySaFair and Kulula) displayed in one place so that you can compare ticket prices allowing you to book the cheapest price.. You can refine also your results by playing around with various settings such as ‘departure time’ or ‘preferred number of stops’. Once you have decided on the best flight ticket for you, book and pay online in one seamless transaction. This applies to the Car Rental and Hotel booking facilities as well. Currently, Domestic Flights South Africa offers Cheap flights listing from some of the top flight providers and airlines in the world. Some of the notable international airlines include: Arik Air Cathay Pacific Airlines Delta Airlines Ethiopian Airlines Emirates Airlines Etihad Airways Kenya Airways Qantas Airlines Qatar Airways Singapore Airlines Turkish Airlines Virgin Atlantic British Airways Fly Blue Crane Also including some of South Africa top domestic carriers and airlines including; FlySafair Kulula Airlines Mango Airlines SA Airlink SA Express South African Airways Not only have they got an up to date flight section with the top airlines, but they also list a wide range of car rental services from South African car rental . . .
Cape Town, December, 7, 2017: Addiction and other self-destructive behaviours have a devastating effect on both the addict and their loved ones. Making the choice to book into a rehab facility and getting the necessary support and psychological help is paramount to long-term recovery and relapse prevention. But the treatment program chosen is just as important. Treatment for substance abuse and process-addictions is a complex matter that goes far beyond simply the abuse of drugs, alcohol, gambling and other vices. Treatment plans need to cater to the individual. There are countless rehab options available, so it is understandable to feel overwhelmed. Increasing there is a large group of professionals who support alternative recovery options to 12-Steps. When faced with the choice to opt for an alternative non-traditional program or traditional 12-Step program, what are the major benefits of opting for the newer, alternative treatment? The 12-Step Program and the Minnesota Model The 12-Step program was used in conjunction with the Minnesota Model which advocates complete abstinence from all mind-altering substances. 12-Step programs function more as peer support groups and self-help organisations. However, in a primary care facility, there are also a number of counsellors and other medical staff on hand to assist with detox and provide individualised care. Most rehabs and recovery centres use this model and for many people suffering from addiction the program has helped them enjoy a happy, productive, sober life. However, this program has had varying degrees of success, which has led to a number of patients seeking alternative treatments. One of the keystones vested in the 12-Step program postulates that alcoholism and addiction are a disease. 12-Step’s sees the dependence on drugs or alcohol as the ‘primary problem’. Non 12-Step programs sees recovery in a different light. Dependence certainly plays a major role in treating addiction but . . .
As we approach the final event of the Billabong Junior Series presented by All Aboard Travel, it looks like a very close finish in many of the age divisions. Surfers have been battling it out over the last three contests, and it’ll be a big push into the final event this weekend. From the super competitive U12 Boys division, all the way through to the Pro Junior divisions, there is much at stake and the competition will be fierce. In the U12 Boys, Kyra Bennie is comfortably leading the rankings from C-Jay Posthumus, with Sergio Nogueira in third place. Kyra has three wins to his name already, hoping to get a fourth in Seal Point. The U14 Boys sees Daniel Emslie in first spot on the rankings, with Mitch Du Preez and Nate Spalding duking it out for second spot, with only twenty points separating second from third spot going into the final competition. Ceara Knight leads the U14 Girl division, with Caroline Brown a close second place, and Zoe Steyn in third. There are very few points separating the top three spots in the U16 Boys, with Dellin Hendricks just five points ahead of Eli Buekes. Luke Slijpen is just behind in third place, but the final event could very easily see a change in the rankings. Kayla Nogueria, who already has three wins under the belt and goes into the event as a firm favourite, leads the U16 Girls. Tayla de Coning is currently in second place, ahead of S’nenhlanhla Makhubu U18 Pro Junior Men is a tussle between the Elkington brothers Jake and Max, with Jake leading the division going into the final event. He has a comfortable lead over Max, and Ethan Fletcher is in third. Sophie Bell leads the U18 Pro Junior Women’s division from Kayla Nogueira and Kirsty McGillivray. The winner of the Pro Junior Men as well as the Pro Junior Women will each receive a ticket to Bali courtesy of presenting sponsor All Aboard Travel. CLICK HERE to submit your press release to MyPR.co.za. More Info on Tight . . .
Tetra Pak’s annual Milk for Change campaign to raise awareness of the nutritional benefits of long life milk and donate portions of long life milk to children in underprivileged communities in partnership with non-profit Feed SA has already exceeded expectations as the campaign heads into its final 10 days. Milk for Change has already reached an audience of 5,66 million South Africans and delivered 140 000 servings as the push via the SMS line (“Milk for Change” to 40380) and i-Pay (via milkforchange.co.za) reaches its climax. “We raised 35 000 litres of long life milk,” says Liesl Gruber, marketing director at Tetra Pak South Africa. “And this campaign has already shown me that South Africans are a can-do nation. While the world and our own country are beset by technology-driven business disruption and economic uncertainty, ordinary people are getting on with looking after one another where it matters. We’re proud to be playing a role in making a better future a reality for all South Africans, starting with the children.” Milk for Change announced its intermediate success at an event in Alexandra to hand over collected milk to Feed SA on August 8, 2017. Genevieve Nathan, director of FEED SA, says: “As a non-profit, we cannot survive without the help of communities and corporates that help us get the tens of thousands of rands per month we need to give our kids the most important meal of the day – breakfast. We know that children cannot achieve their full academic potential, the key to their future success, without a nutritional, balanced breakfast, the most important meal of the day, which is why #MilkForChange resonates so strongly with our own vision. It is not easy growing up in Alexandra or being one of the nine million South Africans who don’t get the food they need each day, but with the long life milk from the #MilkForChange campaign we can make sure it’s not quite so hard.” Tetra Pak South Africa MD, John Strömblad, says: “Milk for Change is . . .
Vibescout, an innovative start-up that provides event listings and city guides, is now listing movies showing on 690 screens in 94 cinemas across South Africa. Vibescout is now officially the largest movie aggregator in South Africa and continues to take the country’s entertainment scene to new heights. Cape Town, South Africa, July 5, 2017 – Co-founded in 2015 by brothers’ Paul and Jonathan Myburgh, Vibescout’s vision is to provide an easy-to-use platform used to smartly curate the best things to do near you. This is done through event listings, comprehensive go-to guides and now, movie listings. The idea behind Vibescout was first born when Paul was travelling in Saigon, Vietnam in January 2014. After visiting all the regular tourist destinations, he scoured the hostel notice boards for more unique things to do and began to wonder how he could get better insight into truly local events and activities. After realizing there was definitely a void that needed to be filled in this space, Paul brought the idea back home to South Africa later that year and soon began work on Vibescout’s first version. Vibescout officially launched out of beta and started providing event listing in October 2016; by April 2017 they reached over 100 000 users for the month! As of 27 June 2017, Vibescout became the largest movie aggregator in South Africa, listing movies showing on 688 screens in 94 cinemas throughout the country. “It took roughly 6 weeks to get a MVP release and from it we have had amazing user feedback. We are currently getting nearly 10 000 users weekly using our movie section to find the latest movies and locate cinemas around them. We didn't realize it at the time and such a goal wasn't even on our radar, but we are now officially the largest movie aggregator in South Africa.” JONATHAN MYBURGH, CO-FOUNDER OF VIBESCOUT Connect with or contact with us: Jonathan Myburgh - . . .
Despite various investigative reports on Carte Blanche and general media exposure, private property buyers are still getting caught by non-disclosed defects. Although the Consumer Protection Act (CPA) provides relief to most consumers by ensuring that a seller or estate agent discloses all defects, the CPA does not apply to one-off, private sales. These sellers are still protected by the old voetstoots clause. While a quick walkthrough and a second visit to the property for a spot check of the condition of the home can help buyers sift through their options and narrow down the property they would most like to purchase, it is best to have a professional inspector undertake a thorough check and advise accordingly. Eric Bell of Inspect-a-Home, (a professional home inspection company) warned consumers against signing a disclosure before getting the property checked by an accredited inspector. He said countless buyers nationally were left with extensive repair costs after signing the documents as they gave some consumers a false sense of security. “These documents ask buyers to sign off on a number of key areas, including roofing, geyser condition, and damp problems. Unless you are a structural engineer or qualified building inspector, it is highly unlikely that you or the seller will be able to identify any latent defects. Every day throughout the country we see houses that are painted to make them look good and unsuspecting buyers are then taken to the cleaners with extensive and unexpected repair bills once they have moved in – their dream house becomes a nightmare.” He said sellers were liable for latent defects that existed at the time of the sale but, by signing a disclosure document, buyers were signing away their rights to that claim, effectively making the defects the buyer’s problem. He gave an example of a consumer who bought his home through an estate agent who tried to get him to sign a disclosure document which stated that the house, . . .
82 informal traders from Kimberley were given training in the Coca-Cola Beverages South Africa (CCBSA) Grow My Business training programme on the 5th of May. This is all in efforts to equip them with tangible business skills for them to succeed in a tough economic environment. Coca-Cola Beverages South Africa, as a responsible corporate citizen, is committed to giving back to communities in which we operate by uplifting communities through different programs and initiatives which supports the government’s main agenda. The programs we are focusing on are; Youth Empowerment through education, Environmental Management and up skilling our South African informal traders (Tuck-shop owners and hawkers). CCBSA plans to grow and service South African owned and operated tuck-shops in all the provinces in which we operate. This initiative includes informal traders in and around key focus towns in the Free State. The focus on informal traders is important as they play a big role in the South African economy and the revitalization of our townships. They are however, faced with challenges which include: Financial and equipment support, increasing competition, skills shortage and unsustainable business model. It is therefore important that together, Private businesses and Government come up with initiatives that will help improve how these informal businesses operate. It is for this reason that, CCBSA has decided to empower 1050 informal traders (hawkers) in the Free State with the support of the following Departments: Economic Development, Small Business Development, Tourism and Enviromental Affairs. We kick-started the programme in Botshabelo and Bloemfontein and have already trained 137 informal traders with basic business skills on how they can grow their businesses. The commitment to empower and uplift South African informal traders continues as we plan to train more in the North West District, Klerksdorp, Welkom and Bloemfontein. CLICK HERE to submit your press . . .
South Africa’s largest and most popular beer festival, the Cape Town Festival of Beer is literally in touching distance. Happening in less than 2 weeks, the must attend event will be hosted at the Hamilton’s Rugby Club from 25 to 27 November 2016 and promises to be bigger, better and even more epic! The event boasts an extensive list of exciting activities for beer enthusiasts, connoisseurs, socialites or anyone keen on sharing a few cold ones with friends! Here‘s our list of top 5 reasons why you should not miss the festival: Beers galore: Expect over 200 different beers from 60 breweries from top notch international and local breweries - with limited edition beers brewed just for the Festival. Delicious food: a wide variety of amazing food options from, Celeb Chef and MasterChef SA Judge Pete Goffe-Woods kitchen cowboys to popular burger joint Hudsons as well as RAITH gourmet Rugga action: it’s the ideal spot to watch the Springboks vs Wales. Rugby fans can catch game at 19:30 on Saturday on big screens at the Festival! Tables can be booked at email@example.com Entertainment: catch popular Pop-Rock band Watershed live on stage on the Friday Did we say there will be beers: 200 different beers and ciders to be exact This is certainly one event you won’t want to miss! To avoid having any sort of “FOMO” head over to www.webtickets.co.za to purchase a ticket - you will get a free beer mug along with your ticket for only R150. Event details: Date: 25, 26 and 27 November 2016 Operating times: Fri 12:00 - 23:00 Sat 12:00 - 23:00 Sun 10:00 - 18:00 Venue: Hamilton’s Rugby Club, Green Point Price : R150 for adults and R50 for children (under 13 years) Tickets Available from www.webtickets.co.za For more info on the festival, visit: www.capetownfestivlofbeer.co.za or pop onto the various social media platforms and keep the conversation brewing… Facebook: www.facebook.com/CTFOB Twitter: . . .
Senior Landscape Architect, Lizelle Wolmarans at GIBB, one of South Africa’s leading black-owned engineering consulting firms, presented a paper on child safety in playgrounds at the three-day Congress for the Institute of World Urban Parks (WUP) and Environment and Recreation Management (IERM) in Cape Town last month. Leading parks professionals and parks agencies from around the world resolving to protect and enhance the world’s urban parks and green spaces in the face of looming global challenges was present at this Congress. The paper, titled Risky Play and Children’s Safety: Balancing Priorities for Optimal Child Development focused on the construction of playgrounds, safety and safety standards of equipment used in playgrounds as well as the influence it has on physical and mental child development. Play experts such as Environmental Psychologists, Child Development Specialists, Landscape Architects and Educators are advocating a re-assessment of the play environment. While the safety of children should never be neglected, Wolmarans explained the dangers of being over-protective as potentially detrimental to a child’s development. “Our environment is not without risk and therefore, we need to learn how to manage risk continuously as a survival skill. However, where risk is eliminated from playgrounds, challenge is eliminated leading to boredom where children may potentially feel the need to take excessive risk using equipment inappropriately that can cause unintentional injury,” said Wolmarans. South Africa has adopted the international playground safety standards, these standards are not legalised but serve as a guideline to prevent hazardous risks. Locally, our decisions need to be influenced by security, economy and future sustainability. In the case of security, it is a fact that children are living in dangerous environments in their homes and neighbourhoods. Some of the dangers are traffic, kidnapping, crime and drugs. Supervision and . . .