Every business starts somewhere. Maybe you spotted a gap in the market, turned a hobby into an income, or decided that there had to be a better way to do something. Along the way, there were decisions to make, problems to solve, and lessons to learn. Now, BOOST Cape Town wants to hear about it. The new BOOST Cape Town Business Interview Questions give business owners an opportunity to share their stories, explain what works for them, and pass on the lessons they have learnt along the way. The aim is to put the people behind Cape Town's businesses in the spotlight while giving other entrepreneurs and aspiring business owners ideas they can use to start or grow their own ventures. We Want to Hear Your Story A company profile tells people what your business does. An interview gives them a chance to learn about the person who made it happen. What inspired you to start your business? Which decision made the biggest difference? Is there a piece of software, a tool or a change in your approach that has saved you time or money? And if you could go back to day one, what would you do differently? These are the kinds of questions we want to explore through the BOOST Cape Town business interviews. We want to go beyond the usual introductions and company descriptions to discover the thinking, experiences and practical decisions that shape a business. Every entrepreneur has something to share, and you never know who might benefit from hearing it. We Opened the Floor to Local Entrepreneurs Starting a business can feel like stepping into the unknown. There are questions about money, marketing, finding customers, choosing the right tools and working out what to do next. Hearing from someone who has already faced those challenges can help. Through these interviews, BOOST Cape Town aims to create a space where business owners can share what they have learnt, including the things that worked, the mistakes they made and the lessons they would pass on to someone …
What Happens When Your Most Experienced Excel Employee Leaves?
Durban: CAG Executive Question of the Week If your most experienced Excel employee resigned tomorrow, how much of your business reporting would continue without disruption? Across South African businesses, Microsoft Excel remains central to financial reporting, budgeting, stock management, forecasting and operational decision-making. Yet many organisations face a business continuity risk they rarely recognise until something goes wrong: critical spreadsheets and reporting processes depend on the knowledge of one experienced employee. That employee knows which files to update, where the information comes from, which formulas must never be changed and how to correct the errors that appear every month. Then, one day, that employee resigns, retires or becomes unavailable. Suddenly, a spreadsheet that appeared to be a reliable business tool becomes a significant operational risk. The Hidden Risk of Excel Knowledge Concentration Consider a finance department where one experienced employee has managed the monthly reporting workbook for several years. The workbook contains multiple worksheets, complicated formulas, external data connections and historical adjustments. The employee understands how everything fits together. Unfortunately, nobody else does. When that employee leaves, the replacement may discover that: Important formulas have never been documented. Several reports depend on manually updated spreadsheets. Critical information is stored across different workbooks. Other employees know how to enter data but cannot troubleshoot errors. Management reports depend on undocumented adjustments. Nobody understands why certain calculations produce particular results. The business has not necessarily lost its data. It has lost the knowledge required to use that data reliably. This distinction matters because recruiting another experienced Excel employee does not automatically restore the knowledge embedded in years of …
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True Clean Explains Why Bird Lice Need a Roof Source Check
Gqeberha - Tiny insects moving through the house and birds making a racket overhead are details worth mentioning together when calling for help, says Port Elizabeth pest control business True Clean. The company assesses indoor activity alongside possible nesting sites and the openings birds use to enter the roof. “I ask where you've seen the activity and whether there are birds entering the roof. Then we look at the nest location, the access and what's happening inside,” explains Diederik Visser, who handles True Clean’s pest control work. Bites alone do not confirm which pest is present. The insects and their source need checking before treatment is chosen. Access also affects the plan. Some nests cannot be reached, and closing an entry point may need to wait until the birds have moved out naturally. Nest work and indoor treatment therefore cannot always be completed together. Customers should explain where they have noticed insects, whether birds are still entering the roof and whether pets live in the house. True Clean then discusses the practical work, treatment arrangements and any follow-up needed. Further information is available on True Clean’s bird-lice treatment page: https://www.trueclean.co.za/pest-control/bird-lice/ Media And Customer Enquiries Diederik Visser | True Clean Phone/WhatsApp: 061 905 0514 Email: truecarpet@gmail.com Links: Boilerplate and Editor's Notes. More Info on True Clean Explains Why Bird Lice Need A Roof Source Check here: LinkedIn: https://www.linkedin.com/company/true-clean Facebook: https://web.facebook.com/truecleanpe CLICK HERE to submit your press release to MyPR.co.za. …
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True Clean Explains What a Wood Borer Inspection Covers
Gqeberha - A wood borer inspection involves more than looking at the patch of timber that first caught the owner’s attention. True Clean is explaining what Port Elizabeth property owners should expect when arranging an inspection and certificate, particularly when a property transfer deadline is approaching. The company visually inspects accessible timber across the property. That can include roof timbers, floors, skirtings and staircases, together with accessible wooden elements outside the main house. Garages, sheds and other outbuildings also need considering. Having the front door open does not provide access to a locked garage, and the timber inside it cannot be included as inspected if the inspector cannot get in. “Having a key for the locked room or outside building makes a difference,” explains Diederik Visser, who carries out True Clean’s wood borer inspections. The same practical consideration applies to fascia boards, barge boards and wooden fences. The inspection depends on what can be reached and seen, with concealed or inaccessible areas discussed as part of its limitations. True Clean asks customers to provide the property address, the deadline and any inspection or certificate requirements supplied by their attorney or estate agent. Someone with the necessary keys should be available during the appointment. Where suspected activity is found, the company explains the findings and their location, together with the limits of the inspection. Further steps and certificate arrangements depend on the property and what is found. An automatic certificate issue date is not promised before the inspection. For sellers working towards a transfer, arranging access and sharing the paperwork requirements early helps the appointment address the actual job. Inspection information and the published price are available on True Clean’s wood borer inspection page: https://www.trueclean.co.za/wood-borer/inspection/ Media And Customer …
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True Clean Encourages Honest Conversations About Couch Stains
Gqeberha - A spilled drink, a pet accident or a mark that has been there for months can all lead to the same question: Will the couch come clean? True Clean's historical customer correspondence records those concerns alongside business replies explaining that complete stain removal cannot be guaranteed. The Port Elizabeth upholstery cleaning business encourages customers to explain what happened, how long the problem has been present and what has already been used on the fabric. A pet accident is worth mentioning when asking for a couch-cleaning quote, even if the visible patch is small. The distinction between a visible mark and an odour problem also matters when describing the job. Customers should mention both when they enquire, rather than assuming that a standard cleaning request communicates everything that needs attention. True Clean's work records include urine treatment alongside upholstery cleaning. Customers should explain whether they are concerned about a mark, a smell or both, so the proposed work can be discussed before booking. The company checks the fabric before wet-cleaning. For service details and current prices, visit True Clean's upholstery cleaning page: https://www.trueclean.co.za/upholstery-cleaning/ Media And Customer Enquiries Diederik Visser | True Clean Phone/WhatsApp: 061 905 0514 Email: truecarpet@gmail.com Links: Boilerplate and Editor's Notes. More Info on True Clean Encourages Honest Conversations About Couch Stains here: LinkedIn: https://www.linkedin.com/company/true-clean Facebook: https://web.facebook.com/truecleanpe CLICK HERE to submit your press release to MyPR.co.za. …
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True Clean Urges Households to Plan for Couch Drying Time
Gqeberha - When a household books couch cleaning, the time the team finishes is only part of the plan. The furniture also needs time to dry before returning to everyday use. True Clean's customer correspondence includes questions about whether couches can be used straight away, whether they need sunlight and how long different materials take to dry. The exchanges show why one fixed drying promise does not suit every booking. Fabric, the amount of moisture involved and the conditions on the day all need considering. Older job discussions also distinguish ordinary fabric couches from suede and mock-suede pieces, which were given longer drying allowances. True Clean's current upholstery guidance emphasises checking the fabric before cleaning and taking care over how wet the piece becomes. Residents should discuss drying expectations when arranging the work, particularly if the couch is needed for visitors or is the household's main seating. The practical question is when that particular piece is likely to be ready for use, rather than assuming it can be sat on as soon as the equipment is packed away. Service information and contact details are available on True Clean's upholstery cleaning page: https://www.trueclean.co.za/upholstery-cleaning/ Media And Customer Enquiries Diederik Visser | True Clean Phone/WhatsApp: 061 905 0514 Email: truecarpet@gmail.com Links: Boilerplate and Editor's Notes. More Info on True Clean Urges Households To Plan For Couch Drying Time here: LinkedIn: https://www.linkedin.com/company/true-clean Facebook: https://web.facebook.com/truecleanpe CLICK HERE to submit your press release to MyPR.co.za. …
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True Clean Makes Couch Cleaning Quotes Easier With Seat Counts
Gqeberha: “L-shaped” describes a couch's layout, but it does not tell the whole story when requesting a cleaning quote, says True Clean. The Port Elizabeth upholstery cleaning business asks how many people the couch seats. A photograph can help clarify the configuration when a customer is unsure. Customers should mention a daybed section or loose cushions, and list any ottomans or headboards they also want cleaned. These are details found in True Clean's recorded work descriptions, and they help describe the scope more clearly than “a couch set” alone. For dining chairs, customers should state the quantity and whether the upholstery covers the seat alone or more of the chair. They should also mention any particular stain or odour concern when enquiring. The company's current furniture price tables and WhatsApp booking link are available on True Clean's upholstery cleaning page: https://www.trueclean.co.za/upholstery-cleaning/ Media And Customer Enquiries Diederik Visser | True Clean Phone/WhatsApp: 061 905 0514 Email: truecarpet@gmail.com Links: Boilerplate and Editor's Notes. More Info on True Clean Makes Couch Cleaning Quotes Easier With Seat Counts here: LinkedIn: https://www.linkedin.com/company/true-clean Facebook: https://web.facebook.com/truecleanpe CLICK HERE to submit your press release to MyPR.co.za. …
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True Clean Shares Floor Preparation Advice for Flea Control
Gqeberha - Preparing for a flea control visit does not mean emptying the house. Picking up toys and unnecessary loose items gives the pest controller better access to affected floor areas, says Port Elizabeth cleaning and pest control business True Clean. “If you can pick up toys and unnecessary loose things lying on the floor, that's great. It makes it easier for us to reach the areas that need treating,” says Diederik Visser, who handles pest control at the company. That access matters under beds and beneath loose rugs as well as across open floors. Customers should also point out where their animals sleep and spend long periods during the day, including regular resting places outside. Owners arrange suitable flea treatment for their pets separately through their vet. True Clean treats the property and plans a seven-day return visit, with follow-up charges listed separately. Households also planning carpet cleaning should discuss the sequence before booking, so the cleaning fits the treatment and follow-up instructions. Preparation guidance and prices are available on True Clean's flea control page: https://www.trueclean.co.za/pest-control/fleas/ Media And Customer Enquiries Diederik Visser | True Clean Phone/WhatsApp: 061 905 0514 Email: truecarpet@gmail.com Links: Boilerplate and Editor's Notes. More Info on True Clean Shares Floor Preparation Advice For Flea Control here: LinkedIn: https://www.linkedin.com/company/true-clean Facebook: https://web.facebook.com/truecleanpe CLICK HERE to submit your press release to MyPR.co.za. …
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True Clean Explains the Follow-up in Its Flea Control Service
Gqeberha - A house feeling better after the first visit does not necessarily mean flea control is complete, says local cleaning and pest control business True Clean. “With flea treatment, we always do a seven-day follow-up. One visit isn't the whole service plan, even if the house feels much better after it,” says Diederik Visser, who carries out the company's pest control work. More fleas can emerge after the first visit. True Clean explains the planned return from the start and confirms the separate initial-treatment and follow-up charges before work begins. Read the process and prices on True Clean's flea control page: https://www.trueclean.co.za/pest-control/fleas/ Media And Customer Enquiries Diederik Visser | True Clean Phone/WhatsApp: 061 905 0514 Email: truecarpet@gmail.com Links: Boilerplate and Editor's Notes. More Info on True Clean Explains The Follow-Up In Its Flea Control Service here: LinkedIn: https://www.linkedin.com/company/true-clean Facebook: https://web.facebook.com/truecleanpe CLICK HERE to submit your press release to MyPR.co.za. …
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True Clean Shares Flea Control Advice for Port Elizabeth
Gqeberha - True Clean is sharing practical flea control advice for Port Elizabeth and Gqeberha households, starting with a detail that can easily be overlooked: where the pets spend their time. “Usually people already know they've got fleas when they phone. I ask where the dogs spend time, especially where they lie down for long periods, and look at the animal bedding,” says Diederik Visser, who handles pest control at True Clean. That assessment extends beyond the pet's bed. Indoors, the work can include affected floor areas, accessible spaces under beds and beneath loose rugs. Outside, flattened grass and dug-out patches can help identify a dog's regular resting places. Cats move around more, so one sleeping spot may tell less of the story. The affected areas, surfaces and access available help determine the work needed at each property. True Clean explains that treating the property and treating the animals are separate jobs. Owners need to arrange suitable flea treatment for their cats and dogs through their vet alongside the property work. The company's flea control service includes planning a seven-day follow-up. The first treatment and return visit are priced separately, with the scope and charges confirmed before work begins. Customers also receive instructions about preparation, cleaning between visits and when people and pets can use treated areas again. Anyone arranging carpet cleaning should discuss the order of the work before booking it over a treated area. Preparation advice, the service process and published prices are available on True Clean's flea control page: https://www.trueclean.co.za/pest-control/fleas/ Media And Customer Enquiries Diederik Visser | True Clean Phone/WhatsApp: 061 905 0514 Email: truecarpet@gmail.com Links: Boilerplate and Editor's Notes. More Info on True Clean Shares Flea Control Advice For Port Elizabeth here: LinkedIn: https://www.linkedin.com/company/true-clean Facebook: …